We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Company/Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one... You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.
Oscar Schoenfeld, President
Academy Manufacturing Co., Inc.
We found The Greenspan Company to be competent in all areas, cooperative and of great help at a time when fast action and time consuming negotiations with the insurance company were necessary.
Neil McDowell, President
Flexible Plumbertool, Inc.
Faced with the awesome task of recovering from the fire that had just destroyed our headquarters building, the last thing I wanted to do was spend all my time documenting each and every item we lost and then arguing with the insurance company adjusters over the coverage. As a result, my chairman and I quickly agreed that getting the association up and running again would require all my time and that the documentation of our losses should, if possible, be left to others... The professionalism I experienced with your firm prompted me to overcome my initial reservations. That turned out to be a great decision as all the people at Adjusters International conducted themselves professionally and delivered very high quality products. You saved me untold hours and aggravation and saved the association a lot of money.
Gary W. Donnelly, CAE, President
National Lumber and Building Material
Dealers Association
I must say that at first I was uncertain about hiring our own adjusting company, but having had the pleasant experience of working with you has given me the insight as to how very important your assistance was. You presented yourselves in a very professional manner and have been very thorough in compiling information for the insurance company. I am certain that your assistance has not only saved me many hours of labor and frustration but has also saved me many dollars in compiling information which I might have overlooked in determining our actual losses.
Oliver R. Hoffman, Vice President
Hoffman Paint Co., Inc.
Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with... I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.
Nola Grayback, Risk Manager
Rickel Home Centers
There is no doubt in my mind that because your company handled the claim in a professional and expeditious manner that we obtained the best settlement possible. Although we selected your company on the strength of our CPA's recommendation, we were able at a later time to get corroboration of that recommendation from professionals, past and present, within the insurance field itself. We feel fortunate to have made the right decision at a critical time.
Irvin X. Rosen, Secretary-Treasurer
Rosen's Electrical Equipment Co., Inc.
When we first met in November because of our fire you were well aware at our reluctance to enter into an agreement with your firm. Now that a final settlement has been reached with our insurance companies, I can only say that one of my smarter decisions as President of Ross Cook, Inc. was indeed my decision to let your firm handle our claim. We feel this settlement could not have been obtained without your firm or more importantly without the very professional people you have working for you.
Donald A. Appanaitis, President
Ross Cook, Inc.