On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.
Mark I. Werts
American Rag Compagnie
I sat at a table and watched as you literally put money back into our pockets. There was language in our policy I would never have been able to interpret and I would or could have lost those benefits.
Rick W. Porter, CEA, General Manager
Atlanta Oil Services
Not until we engaged The Greenspan Co./Adjusters International, did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and Paul and Chris demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered, and their motivation always appeared to be as much hormonal/competitive as financial. They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution... The Greenspan Co./Adjusters International more than leveled the field.
Robert Habig, Chief Financial Officer
Avistar Communications Corporation
Our decision to hire AI immediately, while made with some hesitation, truly turned out to be one of positive results allowing us to continue focusing on our business while having our claim handled professionally. Going into this claim, prior to hiring AI, we were estimating our losses to be between $12.0M and $15.0M. As you are well aware, our claim was $52.0M with recoveries of $38.0M due to many areas of losses and expenses identified by AI which we would have never claimed if attempting to handle this on our own. It comes to light in this type of situation that the insurance company is professional in handling losses such as ours and we would have therefore been at a great disadvantage if we had not had professionals representing us. I would like to also add that I have had experience with other 'Professional Loss Consulting' companies. Through a recent acquisition of a company which had also experienced a loss during this winter storm and had already hired someone to represent them on their loss, I have on a comparative basis been able to see what a quality outfit Adjusters International is, as this 'inherited' claim has not been handled to the standards set by your organization.
Bob Ingram, CSP, ARM, Director Safety &
Beaulieu of America, Inc.
We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.
Jerry Des Roche, President, CEO / National Power Company
Your company...has provided invaluable leadership in analyzing, assembling and presenting our claim, particularly in the complex area of business interruption. Losses like these are always draining on the resources of an organization, and we appreciate the effort that you have gone through to reduce and/or minimize this impact.
Steven G. Jones, Vice President and Chief
Boral Industries, Inc.
The knowledge, compassion and ability to unfold and resolve the numerous issues was recognized and appreciated.
Jerry Kohl, President / Leegin Creative Leather