This letter comes from a senior citizen with many years of experience in support of her remarks. We often speak of 'The Good Old Days.' In light of present-day incompetence and lack of dedication to the job on the part of many, there is more truth than fiction to the remark...Words absolutely fail me in expressing the gratitude for the expertise with which everyone, beginning with the first interview in my home, has worked towards the accomplishment and conclusion of the settlement with the insurance company.
Edna L. Darby
This was a difficult case because a question arose as whether any coverage did in fact exist. Your agent, Gary Johnson, achieved a recognition by the insurance company of liability and in addition an excellent settlement of the damage involved - by a careful analysis.
Robert Van Santen
I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm...
Ray Watt / Mark Humphries
(Now: Developers Management Services)
You and your company have always been there when I needed you and I do appreciate it.
Devon Becke Corporate Offices
In July 2006, a fire of unknown origin destroyed a significant portion of our 27,000 square foot office building in Santa Clara, California. This was the first and only major fire loss that our company has encountered. The office building was vacant at the time of the loss and we were in consultations with the city to redevelop the site, so we were unsure if we could even make a claim for the damages considering the complexity of our situation. Our insurance agent advised us to not make a claim for the fire damages, but thankfully we listened to your advice and counsel regarding how to handle this matter. Every aspect of our claim was diligently handled by Paul Migdal and his team, from reviewing policy coverage, hiring construction specialist to determine the scope of property damage, depositions preparation, and corresponding and negotiating with the insurance company. Given our inexperience with these matters and our need to focus on our primary real estate management business, we were relieved that Paul took the leadership role in dealing with these matters. Without the time, effort and expertise that Paul put into this matter on our behalf, we could not have achieved the final settlement that you obtained...The fee you earned in this claim was well deserved ﾖ I know for certain that our insurance settlement was several times greater than what we could have achieved on our own, not to mention the time and effort that you saved us.
Andrew Diamond, Executive Vice President
Diamond Investments Properties
Gary went to great lengths to understand our business and method of recordkeeping and put in that 'extra effort' at the times that it was most needed.
Alec S. Cast, Controller
D M G, Limited
Despite a difficult stance taken by the carrier you were able to secure a limit of policy settlement within a most reasonable time frame. It took much time, effort, and a thorough knowledge of the claims business to secure this result. You conducted yourself in a very professional, aggressive and positive manner throughout the difficult negotiations, keeping me well informed at every step. I have had experience with a number of fires and adjusters but never have I been so pleased with an adjuster's performance.
Wayne T. Kennedy
Dolores Heights Properties, Inc.