You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.
Ian Gaum, Asset Manager
You just suffered serious damage to your hotel/motel and you are wondering what to do next.
You call your insurance company and wait for an adjuster to come out hoping that they will have your best interests at heart.
You moved from the asset side of your insurance company's ledger to the liability side of their ledger.
Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.
SettlementWe will negotiate the best possible settlement.
Peace of MindWe can help you get back to your lives, family, and business sooner.
AdministrationWe cover every part in preparing and settling your claim.
TeamA team of experts on your side.
Factors To Consider
Make sure you fully understand the meaning of each of the following before you move forward. Feel free to reach out to us for a no-cost discussion about your claim.
Can guests stay in the undamaged rooms? Liability issues may make this a dangerous idea.
What happens if you place guests in other hotels you own? Does the insurance company get a credit?
Is there coinsurance in your policy?
If there is, did your insurance adjuster tell you? If not, why not?
Properly managing coinsurance can prevent disaster. Not properly managing coinsurance can put you out of business!
Asbestos and lead containing materials can have a major impact on your claim. Make sure they are addressed properly to avoid future liability issues.
Frequently insurance companies use independent building consultants to prepare bids. Who are these consultants? Who are they working for? Do they only work for insurance companies? Why this should be a red flag.
Title 24 and handicap bathrooms, bars, seating and dance floors. What does it mean to you? Your claim?
Will the insurance company continue to pay franchise fees while your hotel is closed?
If you place guests in undamaged rooms, how does it affect your business income claim?
What is your broker/agent’s role?
Will he/she be adjusting the claim?
How many claims has he/she handled?
Will his/her role be active or passive?
When faced with supporting your position or the insurance company’s, where will he/she stand?
If there is, what does it mean?
How is coinsurance calculated on replacement cost? On actual cash value?
Replacement properties. Lease purchase strategy. Is it good for you?
Is it always beneficial for your building/property to be considered a “total loss?” If not, why not?
Code Upgrade coverage is very important when rebuilding after a fire. How does your coverage address code coverage? Green building upgrades? If your coverage is limited, is there anything you can do about it?
If your restaurant is destroyed but the hotel units are not impacted, will your business interruption pay for your loss of sales due to no restaurant being available?
Can you continue to pay your employees?
“Ordinary” employees versus “key” employees. How do they get classified? What is covered?
Hotel/Motel Client References
In addition to almost 5,000 references on our list, here are some well-known names in the hotel/hospitality community we have helped.
Insights for Your Industry™ is our E-publication created to help specific industries protect their property. For example, our first three editions cover hoteliers and the issues related to property claims that are important to their business following a disaster. Articles are written from a policyholder’s perspective and include real-life examples as a comprehensive guide to improve disaster preparedness.
Adjusting Today is a free resource from AI covering the most current insurance topics and critical issues affecting property damage and business interruption claims. It’s written by the leading insurance experts and from the policyholder’s perspective and includes real-life examples to provide insurance agents and brokers, risk managers, attorneys, business owners and other business professionals the context and knowledge to improve disaster preparedness.