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Continuing Education

133138 - Fair Claims Practices Act & Its Effect on the Broker

1 Hours — 1 Continuing Education Credits
Presenter: Robb Greenspan
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Course Description

  • My client called and said she had a loss but not to report it to the carrier. What do I do?
  • The carrier has not paid the claim even though my client filed a proof of loss. What can I tell them?
  • What are my responsibilities to my client per the fair claims act?
  • What can I use to pressure the carrier to settle claims?

This continuing education class will review the most recent version of the Fair Claims Practices Act, and the areas the broker should be familiar with to ensure that they are in compliance with these regulations. We will look at the above examples and other situations covered by the Act. We will examine the useful areas within these regulations that can be called upon to help a client when a claim becomes problematic. We will discuss the insurance company’s obligations as they relate to the policyholder, and time periods such as response to letters and claims, as spelled out in these regulations. There will be time for Q&A in this one-hour CE class.

Who Should Attend

  • Agents/Brokers (Courses qualify for insurance CE units)
  • Attorneys
  • Accountants
  • Business Professionals
  • Risk Managers
  • Fraternal Organization Members
  • Trade Association Members

Why You Should Attend

Robb Greenspan Headshot

The Greenspan Co./Adjusters International in southern California and Nevada is offering courses presented in-house at your agency which are geared to producers, claims managers and account executives. We offer these CE accredited courses at no cost to you.

As public adjusters we see all the problems encountered by clients during claims, some of which are caused due to poorly written insurance policies, lack of proper valuation and/or incorrect forms. We address real-life problems and address how the broker/agent can avoid these troubling issues.

Learn some lessons from our many years of experience in handling claims. We also offer these courses to trade associations to pinpoint the need of industry.

The classes are informative as well as fun as Robb Greenspan uses his skills as a magician to teach the classes. There is plenty of time to ask questions and discuss claims and underwriting issues that you may have.

What Past Attendees Have To Say

  • We found the continuing education class very useful. It contained information that we will use on a daily basis. Please express our gratitude for assisting us in understanding this complicated principle of insurance.

    Stanley E. Bryant, JR., C.I.C.
    Northridge Insurance Agency, Inc.
    California