Continuing Education

116518 - Top Ten Reasons Claims Go Bad

2 Hours — 2 Continuing Education Credits
Presenter: Robb Greenspan
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Course Description

We take a more in-depth look at claims and where the problems occur. This course starts with the writing of a policy, valuation of that property, forms and endorsements that are needed, and concludes with issues such as proving a claim, record keeping, emergency services and salvage of damage goods. Throughout this course, we look at what the broker/agent can do to mitigate losses that are over and above the amount of coverage in place. What are the time limits that the insurance company is beholden to for the benefit of your insured? This class is a two-hour presentation that provides two CE credits and provides information that will help you understand the claims process and what the insured, commercial or homeowner client faces when they suffer a loss.

Who Should Attend

  • Agents/Brokers (Courses qualify for insurance CE units)
  • Attorneys
  • Accountants
  • Business Professionals
  • Risk Managers
  • Fraternal Organization Members
  • Trade Association Members

Why You Should Attend

Robb Greenspan Headshot

The Greenspan Co./Adjusters International in southern California and Nevada is offering courses presented in-house at your agency which are geared to producers, claims managers and account executives. We offer these CE accredited courses at no cost to you.

As public adjusters we see all the problems encountered by clients during claims, some of which are caused due to poorly written insurance policies, lack of proper valuation and/or incorrect forms. We address real-life problems and address how the broker/agent can avoid these troubling issues.

Learn some lessons from our many years of experience in handling claims. We also offer these courses to trade associations to pinpoint the need of industry.

The classes are informative as well as fun as Robb Greenspan uses his skills as a magician to teach the classes. There is plenty of time to ask questions and discuss claims and underwriting issues that you may have.

What Past Attendees Have To Say

  • Thank you for an excellent presentation. Your evaluation could not have been better. The ratings on the sheet were 1-10, with 10 being excellent. All of your ratings were 9-10, very unusual for our group, they normally are very conservative.

    Walter L. Lumpp, President
    National Institute of Restoration, Inc.