Expert Guidance for Cannabis Insurance Claims Your Trusted Partner in Cannabis Insurance Recovery
Navigating insurance claims in the cannabis industry is complex—but we’re here to simplify the process, maximize your recovery, and help your business move forward. As public adjusters who work exclusively with cannabis operators, we understand the regulatory and insurance challenges others miss.
From cultivators and extractors to testing labs and dispensaries, we represent businesses across the supply chain. Our team has successfully handled claims involving fire, mold, theft, equipment failure, contamination, and regulatory shutdowns—securing the compensation our clients deserve every step of the way.
I am writing to express my utmost gratitude and commendation for the exceptional service you have
provided. Your dedication, meticulous attention to detail, and unwavering commitment to excellence
have not only met but have exceeded our expectations in every conceivable way. Your professionalism
and thoroughness have been nothing short of exemplary. Your ability to navigate complex situations
with ease and your proactive approach in addressing every aspect of our claim have been invaluable.
You have demonstrated an exceptional ability to anticipate and resolve issues before they even arise,
ensuring a smooth and efficient process from start to finish.
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1
Your facility just suffered serious damage and you are wondering what to do next.
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2
You call your insurance company and wait for an adjuster to come out, hoping that they will have your best interests at heart.
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3
You moved from the asset side of your insurance company's ledger to the liability side of their ledger.
Why The Greenspan Co./Adjusters International?
- Cannabis-Specific Expertise: From crop loss to contamination, we understand the nuanced risks cannabis operators face.
- Track Record of Success: We’ve recovered millions for cannabis businesses, including the high-profile BioPro explosion claim.
- Unmatched Advocacy: We work solely for you—not the insurance company—to navigate state, local, and insurer-imposed challenges.
- Regulatory Awareness: Our team understands the state-by-state regulatory environment and its implications on insurable interests and claims outcomes.
Our Services
Public Insurance Adjusting:
We perform a detailed review of your insurance policy, identifying hidden exclusions, ambiguities, and coverage opportunities specific to cannabis operations. This includes an evaluation of property, business interruption, stock/inventory, equipment breakdown, tenant improvements, and crop coverage.
Claim Preparation and Submission:
We handle complex cannabis claims involving business interruption from suspended licenses, loss of use due to compliance violations, and product valuation for raw, finished, derivative, and infused goods. Our team ensures your claim is accurately documented and fully supported to maximize recovery.
Negotiation:
We resolve disputes over “illegal operations” clauses, undervalued contaminated product (mold, pesticides, etc.), and stock valuation issues tied to THC content or classification. Our deep industry knowledge allows us to push back effectively and secure fair settlements.
Dispute Resolution:
We manage claim disputes involving extraction-related fires, coverage denials citing federal illegality, and enforcement of tenant improvement coverage in leased cannabis facilities. Our goal is to protect your rights and resolve conflicts quickly and favorably.
In-House Expert: Jessica Bivens
Jessica Bivens brings a rare and essential combination of industry insight, technical insurance expertise, and on-the-ground experience to the cannabis space. As our in-house cannabis claims specialist, Jessica plays a central role in guiding cultivators, processors, lab operators, and dispensary owners through some of the most complex insurance claims in the industry.
With a background in both regulatory compliance and commercial property insurance, Jessica understands the distinct challenges cannabis businesses face, ranging from fire losses at extraction facilities to business interruption caused by licensing delays or code enforcement actions. She has built a reputation for successfully navigating claims involving mold contamination, THC-content exclusions, and improperly valued cannabis inventory.
Jessica’s strength lies in translating highly technical policy language into clear, actionable strategies for recovery. She works closely with clients and their legal or compliance teams to ensure every claim is thoroughly documented, strategically positioned, and supported by the right valuation and forensic detail. Her hands-on approach and deep understanding of cannabis operations - indoor and outdoor - have made her a trusted advocate for operators across the supply chain.
Whether she’s resolving a crop loss claim in Northern California or consulting on a policy review for a multi-state operator, Jessica ensures that cannabis businesses get more than just representation, they get a partner who understands what’s at stake.
Resources
In September 2022, BioPro LLC experienced a catastrophic explosion. Our team was instrumental in navigating the complexities of their insurance claim, securing significant advances and negotiating a favorable settlement.
Explore how landlords can navigate the complexities of tenant marijuana use, balancing legal compliance, risk management, and tenant relationships.
Along with our free publications, Adjusting Today®, Insights for Your Industry®, and Responding to the Worst Hurricanes, Storms and Floods, our podcasts provide in-depth discussions and expert insights into current issues, important insurance topics, and FEMA-related claims to prepare you in the event of a disaster.
Get to know some of our expert public adjusters with our concise guidance videos. As proven through their experience with a wide range of claim types, they share essential advice for handling disaster preparedness, disaster recovery, risk assessment, and insurance claim management.