The Greenspan Co. Testimonials

We were all so excited to have moved into our newly renovated building in June, only to have our hopes and dreams shattered just one month later. We were in a state of shock and did not really know where to begin but we knew that we must not waste any time if we expected to serve the young people in the community. Our main concern was for the children and what they would do if they were deprived of the summer program that they had been eagerly anticipating. When it was suggested that we engage the services of The Greenspan Co./Adjusters International, we really did not know what to expect. However, since we did not have the experience nor the expertise to negotiate with the insurance company, we felt that it was important to have the services of a professional adjuster…We cannot thank you enough for all that you did for us. We know that without your knowledge and expertise, we would not have been able to be 'up and running' within days of the fire. The temporary repairs have also enabled us to offer our youth programs to an even larger number of youth from the community. What impressed us most about your company was the final settlement figures. You were able to obtain the maximum amount from our insurance carrier. We know that had we tried to negotiate on our own, because of the complexities of the insurance coverage, we probably would have settled for less.

I know that without your assistance, in both knowledge of the insurance industry and labor in compiling our claim, we would be unable to rebuild our Club. Though I was skeptical, without a doubt, purchasing The Greenspan Co./Adjusters International's services was the wisest expenditure our club has ever made. Without it, our recovery would have been much less, probably half, and the time spent by my staff and me, would have been much more costly.

As you probably remember, we initially decided that we could handle the losses on the two houses by ourselves. By January it became apparent that all our efforts and time consumption with Prudential were just adding another element of frustration to our lives. It was initially hard for us to admit we needed help but, in retrospect, we could have saved ourselves two months of frustration by obtaining your services earlier…Although we were skeptical that anyone could get Prudential to be reasonable and fair, the final settlement amount you obtained says it all.

Initially, I was skeptical about any public adjusters, and The Greenspan Co./Adjusters International meant nothing to me. However, from the outset, I was impressed by the persistence and resourcefulness of those employees with which I had contact. As the claim process progressed, I was further delighted by the attention you gave to our particular needs. I always felt we were your most important clients, as I'm sure all your families did. Whether the problem concerned temporary living expenses or the valuation of our property, your clear, detailed, and appropriate response kept the negotiations going on an always-beneficial keel. We were continually reminded of your experience and integrity.

Right there, amidst the smoke, trauma, and confusion, appeared your representatives… exuding confidence, compassion, and understanding. Taking charge of the situation, they helped us answer many of the questions asked by the Fire Department officers, and gave us many helpful suggestions in adjusting to this new situation…I just want to personally thank all of you for extending your kindness and professionalism to a very needy family. In a chaotic world that anesthetizes feelings of hope, compassion, and sharing in the midst of misfortune, your company and your service came through like a ray of light in the darkness.

Because you as our representative dealt with the taxing, day-to-day negotiations and arguments, we could begin to try to recover from the trauma. You guided us through problems which often seemed insurmountable.

...It was quite a shock to deal with the resulting complicated insurance issues such as co-insurance penalties, asbestos abatement, loss of rents, debris removal, and scope of damages. You worked directly with the insurer throughout the entire process, which allowed me time to focus on rebuilding our non-profit music organization. Representatives from your firm were always there to answer any and all questions regarding the property and the development of the claim. You fought the insurance company's claims adjuster, agent, and attorneys up front, never taking “No” for an answer. You folks were always looking out for our best interest.

I work as a Restaurant Consultant, and am accustomed to working in a collaborative fashion, and found working with The Greenspan Co./Adjusters International extremely easy. At all times I felt that I was the one who was making the decisions, with the assistance of very knowledgeable personal advocat... The Greenspan Co./Adjusters International spent countless hours educating me so that I could make decisions that enabled me to recover every penny that was possible under my insurance policy, and I do believe that I recovered every penny possible…The aftermath of a home fire are very destructive on a family, being displaced, having none of your comfort items, losing your treasured pets, making decisions while still in shock, and then dealing with an insurance company that truly puts their bottom line before your recovery, causing daily stresses that take an unimaginable toll on the emotional health of your family. The Greenspan Co./Adjusters International was available night and day to help us, they were our advocates at all times, always educating us as to our available options, with a seasoned distance that enabled us to weather the worst time of our life and to make decisions that were in my family's best interests, not the insurance company's. I am known to be cost conscious and a skilled business person and I can state without doubt that the fees The Greenspan Co./Adjusters International charged were earned many, many times over. Without them I know that I would never have received the settlement that they were responsible for in the time period that they achieved.