The Greenspan Co. Testimonials

Hire them upfront. Do not wait around like I did as it only makes the settlement time frame longer. The Greenspan Co./Adjusters International contacted me right after my fire loss to offer assistance on the claim but I thought how hard could it be to handle the settlement process myself. Little did I know. I met with the insurance company and almost the first words from them was warning me about all these public adjusters with their high fees that would be calling me. The insurance adjuster advised me not to listen, as the insurance company had my best interest at heart and would make me whole for my losses. Finally, they said their experts had finished and that the total damages were in the $650,000-$700,000 range. My policy was for $1,680,000. I settled the claim at full policy value plus some extras all because of the The Greenspan Co./ Adjusters International professionals. Get them in early, and let them do their magic. You will not regret it!

Up against a bankrupt insurer and a difficult (but clever) adjuster, you obtained far greater results than we thought possible - while keeping your fees so reasonable. The reputation of your company led us to your firm. Chris Glenister also proved to be a star. after receiving the insurer's final payment (we thought), Chris got us a significant additional amount - using rationale with their adjuster that I still don't understand.

Your knowledge of the legal and contractual requirements that an insurance company must follow, your constant reminder to the adjuster of these obligations and team work resulted in an extremely successful resolution. I am glad we retained your firm. The fee of 10% that you charged for your services were nominal in comparison to the results. Your settlement resulted in more than two and a half times the original offer from the insurance company.

We were all so excited to have moved into our newly renovated building in June, only to have our hopes and dreams shattered just one month later. We were in a state of shock and did not really know where to begin but we knew that we must not waste any time if we expected to serve the young people in the community. Our main concern was for the children and what they would do if they were deprived of the summer program that they had been eagerly anticipating. When it was suggested that we engage the services of The Greenspan Co./Adjusters International, we really did not know what to expect. However, since we did not have the experience nor the expertise to negotiate with the insurance company, we felt that it was important to have the services of a professional adjuster…We cannot thank you enough for all that you did for us. We know that without your knowledge and expertise, we would not have been able to be 'up and running' within days of the fire. The temporary repairs have also enabled us to offer our youth programs to an even larger number of youth from the community. What impressed us most about your company was the final settlement figures. You were able to obtain the maximum amount from our insurance carrier. We know that had we tried to negotiate on our own, because of the complexities of the insurance coverage, we probably would have settled for less.

In our more than 45 collective years in the news business, Craig and I never dreamed we would be reporting our own disaster, but the Eastbay Firestorm changed more than our dreams. You are very skillful, Randy; not only because of your encyclopedic knowledge about insurance matters, but also because of your personal sensitivity. Had we been negotiating for ourselves during these two years since the fire, we might have thrown our hands up in total despair, but you stayed at the table and eventually convinced State Farm to do what was fair and just.

You were right; I should have hired your firm immediately after my fire loss…Jody spent a great deal of time in detailing to the Nth degree all of the personal property items that were in my home. Through her efforts and your excellent negotiating skills with the Farmers adjuster, Sharon Sims, The Greenspan Co. / Adjusters international ended up securing an additional $121,000 on top of the $48,000 that Farmers Insurance had originally measured my personal property loss to be.

It was interesting, immediately after the fire our insurance company wanted us to use their preferred vendors and recommended we demolish the home right away. We were so lucky we listened to you and did not put our trust in our insurance company whom we thought would look out for our interest. If we had demolished our house or listened to our insurance company we would have lost pertinent evidence that helped secure the details towards our final claim award amounts. We then researched what a Public Adjuster is and how they can assist in the claims process and talked to others that had used public adjusters. We found that The Greenspan Co./Adjusters International was well known as the premier Public Adjusting firm. By diligently documenting all aspects of our claim the final settlement you achieved was more than $350,000.00 higher than what was originally offered on our house. Plus our personal property settlement was $250,000.00 more than our insurance company tried to get us to settle on. By taking charge of the adjustment process for us, your services allowed me to focus on running my dental practice and allowed Melissa to minimize the distractions for our children. You kept us informed each and every step of the way and always made yourself available to address our questions and concerns. Our minds were set at ease and we were extremely impressed by your diplomatic approach. Your team was on site and was totally devoted to our cause from the beginning. By working with you we identified losses that we would have missed. You treated our loss in the same manner as you would have treated your own. I am convinced that hiring The Greenspan Co./Adjusters International was the right choice. The additional payments you were able to secure far exceeded the cost of your services.

We didn’t realize it would be so difficult getting our money from Allstate Insurance. You and your team of experts have been wonderful.