The Greenspan Co. Testimonials

Jessica, in my view, is the consummate insurance claims professional. She has those qualities that are not seen very often anymore; through knowledge of policy provisions and unique coverages, she constantly kept us apprised of the progress of the claim, demonstrated attention to detail, had a well developed and thought out strategy for handling the claim to maximize our recovery, and has the wonderful attribute of promptly returning telephone calls and emails and responding to correspondence. My only regret is that we did not engage your firm immediately following the loss as we made a number of missteps early on that have delayed the reconstruction process.

Initially, our insurance company denied coverage and it was only after our broker recommended you that we began to see some action. Clearly, we should have hired you sooner. We now understand that there may have been benefits afforded to us had we allowed you to handle the claim from the start. Like most other people, we did not understand that the insurance company is really out for its own interests, not ours, even though in our hearts we would like to believe otherwise. You and your team prepared our claim, argued our claim and settled our claim quickly and efficiently.

At the conclusion of his assessment, Mr. Arnold spent one and one half days at the association's final meeting discussing the results of his findings and answering questions. The successful outcome of his hard work was evident by the smiles on the faces of the owners. Dealing with Mr. Arnold left us with a satisfied feeling of a job well done by a very qualified, professional representative of your company.

This was our first project on which a loss had occurred. The Greenspan Co./Adjusters International proved to be beneficial in assisting us in dealing with this loss. The loss...was settled rapidly, and with a minimum amount of work on our part.

I am speechless and very, very impressed by your actions. You have responded to every single call, you have addressed every single concern, and although we are not quite out of the situation, you sure have helped tremendously. As you probably hear it a lot, a fire is an ordeal for anyone involved, and again we are so grateful to have been directed to Jessica to begin with (who by the way did and does a tremendous job) but also to you who made things easier to understand and deal with.

I would also like to commend you on your exacting professionalism, attention to detail and persistence in following up the many loose ends to bring this claim procedure to its successful resolution…You produce real value for the dollar, are well versed in the necessary regulations and procedures and have the talent to guide even the least informed through the maze of insurance matters.

There was a constant communication of phone calls, test and emails. Kenny was professional, courteous and very diligent in mediating with the insurance for us. He was very attentive to our family’s needs and reassured us that every phase of the settlement what to expect. Kenny is a man of great integrity and strong knowledge of the insurance industry. I put faith in him and it truly paid off. The Greenspan Co./Adjusters International and Kenny settled our claim and achieved far better results than we ever could have hoped.

Ken and his team took care of all the details and negotiations and obtained for us a very favorable settlement. (Little does on realize the enormity of dealing with Insurance Adjusters whose goal is to offer as small a settlement as possible.) Our experience in working with Ken Elkman and The Greenspan Co./Adjusters International exceeded all our expectations.