The Greenspan Co. Testimonials

Needless to say, the immediate aftermath of the fire was a time of considerable anxiety and uncertainty for those of us charged with the task of rebuilding the Program. As a non-profit public interest organization, we had almost no experience dealing with the miasma of complicated issues involved in coping with such an overwhelming event…I seriously doubt that we would have ever been able to restore our operations to normal so promptly or so well if Richard had not been helping us. His services were invaluable and I commend both him and your firm for the expertise and professionalism that were shown to us.

You and your company have always been there when I needed you and I do appreciate it.

The claim involved buildings, equipment, inventories, business interruption and extra expense. Your knowledge and interpretation of our insurance policy helped us to gather the information needed for you to organize and prepare the claim. Your experience in preparing and negotiating the claim added value and expedited settlement. This arrangement allowed us to be involved in the claim and to be kept current on all developments, without disruption of business.

You did a masterful job interpreting our business interruption, loss of earnings, and contents claims. Without your guidance we would never have realized the financially advantageous resolution that we did. You dealt diplomatically and sensitively with representatives of our insurance company, and you always obtained partial payments when we needed them. You were always available for us and very congenial to work with.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one…You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.

Prior to my hiring The Greenspan Co./Adjusters International, my insurance company offered a settlement of my claim for about $96,000 (including loss of rent). With the fine expertise of The Greenspan Co./Adjusters International adjuster the claim was settled. I rightfully collected just over $267,000, an amount truly reflective of actual damage, and almost three times the amount of what my insurance company offered me.

Until I experienced, firsthand, a devastating fire loss, I could not have imagined the bewilderment and confusion of such a catastrophe. I realize now that one cannot adequately prepare himself to thread through the technical maze of assessing damage, protecting oneself from liability, dealing with governmental and jurisdictional agencies, and negotiating knowledgeably with insurance company adjusters. Because of personal involvement it would have been practically impossible for me, acting alone, to set upon a logical course of action and pursue it rationally and objectively. I was fortunate in such a situation to fall into the hands of The Greenspan Co./Adjusters International, Loss Adjusters. I found them to be highly professional and unfailingly responsive in the discharge of their fiduciary duties. The Greenspan Co./Adjusters International inspired confidence, and I always felt they truly represented my best interests. They greatly simplified the entire claims and subsequent reconstruction processes.

...after getting over the initial shock, I looked at the big picture and knew I was not equipped to handling the daunting task of dealing with my insurance company alone and after retaining your services I saw the team of experts rally around my loss. The tenacious work done to document and negotiation my claim with the insurance company was impressive through out the process. While the insurance company tried my patience in reaching a settlement, your team's constant support and expertise rejuvenated my confidence that I would receive the maximum settlement possible. I can say with great appreciation today that you held true to your promise to maximize my recovery.