The Greenspan Co. Testimonials

The hail storm damaged every single one of our 54 buildings and we were faced with the daunting tasking of evaluating what we needed in order to properly repair our buildings. We obviously did not know what we needed because we are not contractors or experts at repairing buildings. The insurance company came in, acting as if they were on our side, and offered to estimate the loss for us. Looking back, we should have seen an immediate red flag. We, after much delay, found out the hard way that letting the insurance company estimate our loss was not a good idea…After we found ourselves hung out to dry by the insurance company we did not know where to run…I consider every unit owner in the complex lucky that we made the smart decision to hire The Greenspan Co. / Adjusters International to stop the insurance company from continuing on the same path. It was clear, immediately after retaining your services, you were on the job. You took control of the adjustment process and told the insurance company what we were entitled to receive. You were unwavering in your approach and negotiation.

We were totally bewildered when we realized we had suffered extensive damage and did not have the slightest idea what to do. Fortunately, I called you early the next morning and that same morning you arrived, arranged for the clean-up, introduced us to appropriate contractors to assess and repair the damage and successfully negotiated an appropriate settlement with the insurance carrier. We will be eternally grateful to you, not only for your professionalism, but for your real concern and caring attitude that helped us get through that period.

As a licensed building contractor actively involved in the construction of commercial property, my initial reaction to dealing with the loss to my personal property was to handle all aspects of a settlement with my insurance company directly. However, in discussing my situation with a business associate who is deeply involved in fire rehabilitations and dealing with insurance carriers, he counseled me to strongly consider working with a public adjuster… I can say with absolute certainty that securing compensation, as the result of my property loss, could not have been handled more effectively… The efforts of The Greenspan Co./Adjusters International assured that my property loss due to an accidental fire did not result in catastrophic financial loss.

Your efforts were invaluable to our staying in business over the last year.

Immediately thereafter, we examined our insurance policy and found its complexity to be somewhat daunting... We would not have achieved the settlement without The Greenspan Co./Adjusters International and would recommend your services to others.

His patience under trying circumstances was an attribute which was greatly appreciated by the Fulton Towers Board of Directors. His guidance in setting procedures for us to follow, particularly immediately after the quake was of enormous importance to us.

It made everything that seemed so complex and difficult so easy: you arrived at my business, examined the situation and submitted my claim to the insurance company.

As you know, I started negotiating with their adjuster on my own after the loss occurred. That was perhaps the worst business decision I have ever made. I finally realized that I needed representation by someone who was an expert in insurance losses. By the time I engaged your services MSI had already had their own consulting engineer look at the building and had recommended a repair plan that was totally unacceptable. It took Adjusters International to undo that plan and negotiate the settlement to which we agreed. Based upon the offer to settle made by MSI before Adjusters International intervened and the one we finally accepted, the final settlement was nearly three times the original offer. Or to put it another way, I received an additional sum of money that was twelve times more than the fees Adjusters International charged me. That was a good investment!