The Greenspan Co. Testimonials

As you probably remember, we initially decided that we could handle the losses on the two houses by ourselves. By January it became apparent that all our efforts and time consumption with Prudential were just adding another element of frustration to our lives. It was initially hard for us to admit we needed help but, in retrospect, we could have saved ourselves two months of frustration by obtaining your services earlier…Although we were skeptical that anyone could get Prudential to be reasonable and fair, the final settlement amount you obtained says it all.

From the outset, you and your associates provided The Lark Creek Inn with the highest possible level of professional service. From assisting with the virtual immediate start of reconstruction after our fire, through reopening, and culminating with an equitable recovery from our insurance carrier, The Greenspan Co./Adjusters International's efforts were first-rate.

We had no idea what a public adjuster did, and we resolved that we could and would do all of the work ourselves. However, it quickly became evident that the task of rebuilding our lives and dealing with the multitude of details involved in the insurance claim were going to be more than we could handle.

Keeping our business running and retaining our clients was imperative. As we strove to recover from the fire, dealing with our insurance company and protecting our interests quickly became too much to handle on our own...Upon retaining The Greenspan Co./Adjusters International, we received expert advice and assistance in the preparation of our claim. No longer were we in the dark about how things would progress. We knew what to expect. The staff at The Greenspan Co./Adjusters International worked with us to prepare and submit the inventory of damaged items. They saved us time and worry and kept us from making costly mistakes. An expert accountant at The Greenspan Co./Adjusters International worked with us to prepare the financial documents necessary to substantiate the costs of destroyed business property. Those services were invaluable.

One of the better decisions we have made was when we took your call and signed on with The Greenspan Co./Adjusters International, shortly after the fire. Little did we know, at that time, how difficult it would be for us, as individuals, to prepare the detailed information, which the insurance co. would require. Part of what else we didn’t understand was that the whole experience of losing our home and all of our treasured possessions was extremely emotional and stressful. In comes The Greenspan Co./Adjuster's Internationall, and due to the efforts and professionalism of your people, we found the process more tolerable. We would recommend to anyone who may have a disaster similar to ours to retain, as soon as it is possible, The Greenspan Co./Adjusters International and relieve much of their pain going forward in the process.

In the end, you were able to double the offer Farmers made and I got all of the funds I needed to get my property looking great again. There is no way I could have done this on my own.

You have proven to us to be proficient, skilled, and knowledgeable in your field.

...As you know, our insurance carrier sent many mixed and conflicting messages during the process and became increasingly complicated to deal with as our discussions wore on as the scope of repair expanded. It was clear to me early on in our discussions with them that the negotiations would require a significant amount of time and expertise, neither of which I had. Having you take charge of the discussion, especially as they related to revising the scope of repair and mold remediation, turned out to even the playing field. Having your "experts" challenge their "experts" about their repair assumptions and cost estimates helped "keep them honest" and allowed us not to be bulldozed.