The Greenspan Co. Testimonials

Persistently you presented the facts of the structure's damages to Farmers, ultimately 'going to the mat' with their adjuster to force a fair settlement for us.

Hats off to you all for a patient, thoughtful and well executed campaign in bringing the carrier and their adjustors to a reasonable meeting of the minds… You are all real pros and it is a pleasure to work with you.

I will never forget the professionalism, kindness, thoroughness and objectivity you brought to my wine loss claim. As I had begun facing my insurance company on my own with my claim it soon became apparent that I was being judged almost as a criminal for even making a claim…Within hours you had personally reviewed my complete insurance policy binder. The next day meeting with you and Chris Glenister was amazing. You quickly reduced the 'game' with the insurance companies and how to play through a claim fairly. You brought my claim to almost a 100% valuation at the end and held my hand through a rigorous set of audits of all aspects of my company as my carrier did their best to deny my claim. No one should EVER play this insurance claim 'game' alone…Your services were outstanding and reasonably priced.

I wanted to let you know that I truly appreciate all your assistance in dealing with the insurance company to resolve the issues related to the damage to my home and furnishings. I couldn’t have done it with out you.

The Association has no paid employees and no management company. We were prepared enough to have fully insured our structures and common areas…but we found we were in way over our heads in seeking to negotiate a fair settlement with State Farm. After six weeks of trying to work directly with their adjustment team on our own we had become quite frustrated with their lack of follow-up and their lack of professionalism.

...He was always right on the job, he understood the problems. He is a first class professional. He did what nobody else could do. He came up with the ideas and answers to make a difference.

Initially, we attempted to work with our insurance company's representative to resolve our claim. As opposed to the professional and courteous service which was promised by our insurance company, we found ourselves in an extremely adversarial position…Your representative paid especially close attention to detail and brought to our attention items that were overlooked by us and our contractor. Mr. Duval relieved a huge burden from us and presented our claim in a detailed fashion, which I was unsuccessful in doing. This attention to detail also became evident in the inventory process, which I had not realized was a very time consuming process. The inventory services your company provided were worth the fee your company charged alone. The increased settlement amounts were just an added bonus.

...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.