The Greenspan Co. Testimonials

As an out of state property owner it was very important to me that I could trust in you to make sure my claim was handled as fast as possible and with my interests in my mind. Your hard work and constant communication with me helped me not only to understand the process but also to know I was getting the best settlement possible. Dealing with the insurance company is very difficult as they have the upper hand in knowledge about the insurance policy. You and your team definitely leveled the playing field on my behalf. In the end, I received a better settlement then I could ask for and I have been able to get my apartment back earning income.

There was no way I, as the Managing Co-Owner of these buildings, could have handled our claims with Farmers Insurance without the expertise you provided. Our very large losses needed the specific knowledge and expertise you provided in knowing the proper procedures and approaches to take with the insurance adjusters and their managers…Ours was an example of the classic good business relationship, where there was mutual benefit combined with mutual trust and respect.

I must say that at first I was uncertain about hiring our own adjusting company, but having had the pleasant experience of working with you has given me the insight as to how very important your assistance was. You presented yourselves in a very professional manner and have been very thorough in compiling information for the insurance company. I am certain that your assistance has not only saved me many hours of labor and frustration but has also saved me many dollars in compiling information which I might have overlooked in determining our actual losses.

Your professionalism and understanding made such a long process bearable. Also, on a personal level, you were very understanding and I enjoyed getting to know you.

...I know that I would not have been able to negotiate in the same manner as you did to result in a satisfactory settlement.

...When the fire occurred to my 12,000 square foot warehouse, I assumed that my broker would be able to assist me in this matter. I learned very quickly that brokers secure you the coverage but don’t “fight the fight” that apparently become necessary at the onset of my claim. You came highly recommended to me by various individuals in the Salinas area who retained your firm on previous engagements. I can honestly say that engaging your services was the best decision I ever made…I knew when I received the initial repair estimate from Fireman’s Fund of only $435,000 and was depreciated almost 50% that we were in for a battle. …You never stopped attacking the insurance company’s measurement of the loss. They revised their repair estimate to $600,000, then $850,000.00 and finally $1,050,000.00 with demolition. You lowered their overall depreciation down to an 18%, which was surprising, considering the age of our building (70 years old). Your tenacity was truly amazing and I guess that is why you are so successful.

The company was efficient, diligent, hardworking, and quite remarkable in bringing everything to conclusion.

You and your team have provided invaluable assistance in the College's recovery efforts in response to Tropical Storm Allison in 2001. Your knowledge of the often complex FEMA process, coupled with your insurance industry experience, have been of enormous benefit to us.