The Greenspan Co. Testimonials

I would like to take this opportunity to thank you for the competent and professional manner in which you handled my insurance claim. As you know, I deal with insurance companies all the time in negotiating workers' compensation claims and other claims and I know exactly how they operate in that arena. However, when it comes to adjusting property damages or losses, I have no expertise. You and your firm show me that you have the expertise and I was very favorably impressed by the prompt manner in which the claim was handled and the result that was achieved.

You provided a great service to us in analyzing, assembling and presenting our claim and obtaining a settlement that exceeded our expectations...Your fee was more than earned.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one...You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.

It is now four months later, and what would truly have been a nightmare, turned out to be simply a very bad dream…I have written this letter in order to let you know that even though your fee was substantial, it was fair and you earned it.

Arnie dealt with our insurance carrier and got us the money we needed in a timely manner in order for us to rebuild. In a very stressful situation Arnie's expertise, calmness and confidence was especially reassuring.

You promptly inventoried our losses at your expense. The engineers and contractors who you hired gave their estimates promptly enabling you to produce documents proving the extent of our losses…Thank you again for bringing what would have been an impossible task to a quick and smooth conclusion…And then doing more.

You, and the entire staff, displayed a tremendous level of professionalism through the entire process. By doing so, you were able to obtain a settlement many times greater than that initially offered by the insurance company and we were able to return our home to pristine condition.