The Greenspan Co. Testimonials

Standard Management Company operates a portfolio of approximately $300,000,000 of income property located throughout the United States, including apartments, mobile home parks, shopping centers, office buildings, and industrial property. The Greenspan Co./Adjusters International of Los Angeles, California, independent insurance adjusters, has represented us in a number of claims over 30 years. In our experience The Greenspan Co./Adjusters International is competent and well informed and provides a valuable service to insurers who desire independent representation in claims for casualty losses.

Ken Crown, the property adjuster for The Greenspan Co./Adjusters International, was extremely knowledgeable and effective in both getting our restaurant rebuilt in a timely manner and securing the necessary funds from the insurance company in order to accomplish this...Chris Glenister, CPA, the forensic accountant for The Greenspan Co./Adjusters International, was creative and persistent in handling of the Business Interruption and Extra Expense claims and our final settlement is a testament to his hard work...We could not have achieved the same results without their help.

Although we were hesitant to hire you at first, we were continually impressed by the value your team provided throughout the process, and by your proactive approach to reaching such a successful final settlement…Your communication and response to our needs were consistent throughout the entire process. Most importantly, you were successful in overcoming all resistance with the insurance carrier and their representatives to bring us to a reasonable final settlement on a major claim.

...It seems that insurance companies can be impossible when substantial sums of money are at risk...You immediately became the sole interface with our Insurer, which allowed us to focus our energies in recovering from the loss. You created a writer dialogue with the insurer, complied with our technical obligations under the terms of our insurance contract, and created a claim strategy based upon the twin efforts of submitting documented property and earnings claims and "pushing" the Insurer in its investigation of the cause of loss...Based upon Micrel Inc.'s experience with this extremely complex and unique claim, we want to tell you that your performance was outstanding and exceeded our expectations.

You and your company have done an outstanding job in assisting me with my multi-million dollar fire claims. Your expertise, aggressive approach, and results have exceeded my expectations, and I am very appreciative.

It has been a pleasure working with you on this matter, and I doubt that we could have accomplished the satisfactory results without you.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

Your expertise allowed me to continue to run my business and take care of my other rental properties while you took care of the fire and all the problems with the insurance company. Because of you I was able to get everything paid and my new store rebuilt with a minimum of upset. I have no doubt that with your help, we got more money. Your fee was definitely worth it. And I got to do what I do best…make tortillas and you did what you do best - make your customers money.