The Greenspan Co. Testimonials

I work as a Restaurant Consultant, and am accustomed to working in a collaborative fashion, and found working with The Greenspan Co./Adjusters International extremely easy. At all times I felt that I was the one who was making the decisions, with the assistance of very knowledgeable personal advocat... The Greenspan Co./Adjusters International spent countless hours educating me so that I could make decisions that enabled me to recover every penny that was possible under my insurance policy, and I do believe that I recovered every penny possible…The aftermath of a home fire are very destructive on a family, being displaced, having none of your comfort items, losing your treasured pets, making decisions while still in shock, and then dealing with an insurance company that truly puts their bottom line before your recovery, causing daily stresses that take an unimaginable toll on the emotional health of your family. The Greenspan Co./Adjusters International was available night and day to help us, they were our advocates at all times, always educating us as to our available options, with a seasoned distance that enabled us to weather the worst time of our life and to make decisions that were in my family's best interests, not the insurance company's. I am known to be cost conscious and a skilled business person and I can state without doubt that the fees The Greenspan Co./Adjusters International charged were earned many, many times over. Without them I know that I would never have received the settlement that they were responsible for in the time period that they achieved.

At the time of the loss of our home & business in an accidental fire... we were naïve enough to believe that we were adequately insured (except for our business, which was not insured) and that our insurance company would treat us honestly, fairly and ethically just as we treated them throughout the handling of our claim... In spite of assurances that we received initially from our insurance company's representative that our claim would be handled competently and reasonably expeditiously, it didn't take very long for us to realize that hiring The Greenspan Co./Adjusters International was one of the very best decisions we had ever made. We aren't certain whether the unconscionable treatment we were subjected to by our insurance carrier was due to their incompetence, dishonesty, greed or just simple unconcern for us as people. What we are absolutely certain of is that we were not treated fairly or ethically. Our insurance carrier, in our judgment, didn't make a reasonable effort to conduct business with us in good faith. We are convinced that without your help, we would have become embroiled in lengthy, expensive litigation in order to force AAA to live up to their responsibility to us as long-term policyholders. Your highly professional and extremely competent handling of our claim made that unnecessary.

Though it's rare that we are ever moved to commend people in this modern age of indifference, we would be derelict indeed if we did not tell you how satisfied we are.

…as our claim moved forward with State Farm Insurance, it became clear to us that we were in over our heads and in desperate need of some assistance…the team at The Greenspan Co. / Adjusters International had the expertise to maximize the recovery of our destroyed personal property items. There is no doubt in our minds that we had underestimated the time it has taken to resolve the claims portion we are handling ourselves. In respect, I wish we had hired The Greenspan Co. / Adjusters International to handle our entire claim.

At every turn the insurance company did not believe my claim and frankly made me feel like a criminal. I had no idea that an insurance company would play such hardball with a longtime customer such as myself. I am very pleased with the results of my claim. Your expertise in the insurance world has helped me put my house back to the perfect condition it was in before the loss. Please express my thanks to the entire team of people who worked on my behalf. Without them I know I would have not ended up with the fantastic settlement I did.

The phrase 'you will see light at the end of the tunnel' may be over-used, but suffice to say, that your agent, and our 'light bearer' was truly a man who not only assisted us in the administration and processing of our insurance claim after the fire in our warehouse facility, but also, provided quick, decisive service and emotional comfort in our time of turmoil. Ken, both by words and deeds, demonstrated his undivided loyalty to us and his concern for our well-being. In a shorter time than it takes most people to return a telephone call, Ken was in our office listening to our questions and concerns and offering answers and solutions. He has proven himself to be more than just our adjuster, he is our friend.

You promptly inventoried our losses at your expense. The engineers and contractors who you hired gave their estimates promptly enabling you to produce documents proving the extent of our losses…Thank you again for bringing what would have been an impossible task to a quick and smooth conclusion…And then doing more.

Your efforts in collecting the fire damage from the insurance company proved most helpful and rewarding. You dealt with the insurance company in a most professional manner.