The Greenspan Co. Testimonials

The harm caused to me and my family due to the insurance company's procrastination and unnecessary harassment has been devastating! The damage done to our business reputation has been extremely painful and costly. Thank you again for all your help. Our company is extremely grateful for the efforts of both you and Mr. Glenister.

He spared no effort in protecting my interests. His professionalism is to be admired.

We were overwhelmed by our insurance company and the very aggressive adjuster they assigned. We did not know how to deal with complicated issues such as re-construction, vacancy penalties, and loss of rent. We thought about hiring an attorney to assist with the claims handling. However, we were extremely fortunate to have found your firm to help us. You did a wonderful job! And, the cost of your firm's services was a bargain compared to what we would have paid to the lawyers. Our insurance company hassled us throughout the claim. They attempted to delay settling the claim and reducing the amount needed to re-build the structure...You were always available to answer questions and even contacted us regularly with information and to follow-up. Your commitment and determination proved to us that you were always looking out for our best interests. The fee we paid of almost $60,000 was well earned and a great return on the investment.

We suffered a devastating fire which destroyed our developer, an essential piece of machinery used in the production of our custom circuit boards. Our facility had to be shut down while repairs were made and equipment replaced...Our company could have easily suffered additional losses to production, had it not been for the timely settlement you negotiated with our insurance company. This amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own business it would have taken us to recover any of the monies…We consider the fee we paid for your services to be very reasonable.

Our insurance agent immediately informed us that we were adequately insured and that we had 'nothing to worry about.' Since we have been managing commercial real estate for the past thirteen years, we knew that we did have something to worry about. At once we were confronted with the multiple dilemmas of assisting our tenants in their attempts to salvage and relocate their businesses, deal with our sudden and catastrophic loss of cash flow, as well as, for the first time, understand that it was our burden to prove our damages to the insurance company to their satisfaction before we would receive payment…We are sure that without your professional assistance, we would never have realized the equitable settlement that you achieved. We are quite certain we would not have had our shopping center properly rebuilt and received the reimbursements we were entitled to without the aggressive work you and your staff provided. Needless to say, our loss was tragic, but it would have been much worse if we had spent our time without your expertise trying to pursue this unbelievable complicated and technical task.

Jessica, in my view, is the consummate insurance claims professional. She has those qualities that are not seen very often anymore; through knowledge of policy provisions and unique coverages, she constantly kept us apprised of the progress of the claim, demonstrated attention to detail, had a well developed and thought out strategy for handling the claim to maximize our recovery, and has the wonderful attribute of promptly returning telephone calls and emails and responding to correspondence. My only regret is that we did not engage your firm immediately following the loss as we made a number of missteps early on that have delayed the reconstruction process.

Without your help, I do not believe it would have been possible for me to have reached a successful conclusion of my claim due to the hostile attitude of State Farm. I would like to especially commend your representative, Gary Johnson. Mr. Johnson showed great initiative, resourcefulness, and determination in pursuing a most satisfactory settlement of a difficult claim due to poor record keeping on my part. His knowledge of insurance was instrumental in convincing State Farm Insurance Co. of the rights of our claim.

As one of the larger producers of garbanzo beans in The West, we pride ourselves in knowing everything there is to know about our craft. We also pride ourselves on knowing when someone else knows better. It’s not often that one’s expectations are exceeded. You exceeded our expectations. As far as the fire is concerned, our claim is settled, our storage capacity is double what it was, your fee was paid, and in essence, it cost us nothing. You are one of the best investments we ever made. And as far as the collapse is concerned, your meticulous, forensic approach to our claim caused the carrier to come to the table and change their offer from zero to almost $500,000. We can’t thank you enough for your efforts in our behalf.