The Greenspan Co. Testimonials

In this day and age, it’s hard to find any company who will deliver on their promise; The Greenspan Co. / Adjusters International delivered on its promise. After meeting Richard, I knew your company was who we needed. I could tell by the manner in which Richard represented your company, I’d get a level of advocacy and professionalism I’d never get on my own or if we hired another public adjusting firm. By retaining your company’s service, I virtually had to do nothing regarding my claim; however, I still got everything I was due from my insurance company. It was truly one-stop-shopping; you arranged and held multiple property inspections, created all of the repair estimates, assured the insurance company did not apply a co-insurance penalty, and negotiated a final settlement that met my future needs regarding my property.

...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.

I wanted to take this opportunity to thank you for the incredible job you and your team performed in the adjustment of our property with Farmers Insurance. When you knocked on my door to explain your services, I was initially thinking that I could handle it myself… being an attorney and negotiating was what I did for a living. Little did I know!! Once I sat down with you and you explained the entire process and showed me your firm’s work product, I realized I was in way over my head. I now have a beautiful home, nicer than what I had before, through yours and the Greenspan Co./ Adjusters International’s efforts. We never believed that we would have over $390,000.00 worth of personal property, let alone to be able to collect this amount upfront from our insurance carrier. Jenny’s meticulous efforts in detailing every single item that we had ultimately led to your office being able to secure for us our policy limits. I know it was no easy feat to battle Farmers on the deprecation schedule they applied showing an Actual Cash Value loss way below our limits. However, you did not back off and eventually secured my policy limits on my personal property. Any prospective customers would be crazy not to get you involved right away. You and your firm took a tremendous burden off Annie and my shoulders and we are grateful that we made the right choice in hiring your firm.

I know that as a member of the Board of Directors of the Southern California Retail Liquor Dealers Association and the California Retail Liquor Dealers Association, and as one of the administrators of the School for New Retailers, I will make them aware again of your very fine organization.

Because of our lack of knowledge in handling a claim of this nature, we felt it imperative to employ the assistance of professionals in the field of processing a claim... The Greenspan Co./Adjusters International had the best interest of IOTA in mind, capturing items that we, as novices in a destruction of this magnitude, would never have thought could be made a part of the claim. They were able to assist us with knowing in which category particular losses should be placed to gain the most advantage in recovering as much as possible of what was destroyed. The Greenspan Co./Adjusters International demonstrated professionalism in every aspect of our dealings, treating us with courtesy and understanding, which at a time of loss such as this, was greatly appreciated. We are grateful for the manner in which The Greenspan Co./Adjusters International came in and took over the claim for losses, leaving the management and employees of IOTA to focus on continuing our business efforts with as little business interruption as possible.

I want to thank you for the professional and diligent work The Greenspan Co./Adjusters International performed in representing Casa Sanchez to satisfy our insurance needs after the fire. Your support was instrumental in placing Casa Sanchez back into business immediately and in speaking on my behalf to the insurance company, while I ran my business.

You were on the scene immediately both assuaging our concerns and dealing with our emotions and fears. Although I started the process myself, I clearly could not get it done in an expedient manner or in the manner which you handled our loss. You handled our loss professionally, expediently and with great care, constantly keeping us in the loop of important information… You negotiated a settlement that was exceptional and allowed us to rebuild the project in the manner that it should have been.

Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.