The Greenspan Co. Testimonials

You gave me courage and strength and showed compassion in my helpless and depressed state. The entire disaster seemed to me like a horrible terror attack…my life's work turned overnight into a pile of rubble. I consider you a true friend. You are a thorough professional and a caring human being that kept me afloat…and instilled confidence in me; in spite of opposition!

Your familiarity with insurance procedures, wide network of acquaintances in the industry, personal integrity and willingness to work with all four of us has been critical in making this process successful for all…When we had questions, whether legal or otherwise, you found answers. When we needed more information, you got it. There is no doubt that our ability to rebuild our house is due to your hard work in securing a fair settlement…Any relationship includes stresses, disagreements, and frustrations, especially in difficult circumstances; certainly we had our share. But it is to your credit that you 'hung in there' to see this through to completion, all the while continuing to explain to us how these things work and trying to find ways to make the outcome acceptable to all…Your assistance was invaluable, and we thank you for it.

As a family operation that manages and runs all of our properties daily operations we were skeptical to bring in an outsider to assist us in this insurance claim. What we learned quickly is that The Greenspan Co./Adjusters International understood the ins and outs of the entire insurance industry, from the challenges of our individual policy to the steps the insurance company would take through the while process. We can only applaud The Greenspan Co./Adjusters International for their tenacity and expertise in setting forth the issues on the claim and pursuing those issues vigorously to arrange for an unsurpassable settlement.

Ken Crown, the property adjuster for The Greenspan Co./Adjusters International, was extremely knowledgeable and effective in both getting our restaurant rebuilt in a timely manner and securing the necessary funds from the insurance company in order to accomplish this...Chris Glenister, CPA, the forensic accountant for The Greenspan Co./Adjusters International, was creative and persistent in handling of the Business Interruption and Extra Expense claims and our final settlement is a testament to his hard work...We could not have achieved the same results without their help.

It was stressful enough with our house fire and without Mr. Osborne's services, we would probably still be struggling with our Insurance Company with little satisfaction.

...We liked Steve and Gordon and wanted them to handle everything. But we trusted in their judgment and needless to say, they were right. Although they were always involved, it seemed like everyone on your team was an expert including you, Allison and Chris. You and your firm were very knowledgeable in the handling of our stock claim, Loss of Income coverage and all of the other coverages we didn't even know that we were entitled to under our policy of insurance. I could see how valuable it was and how happy we were to have the expertise to deal with each aspect of our claim. Your efforts to deal with all aspects of our claim allowed us to focus on reopening our business and for that we are truly grateful...

You responded to our call for help in record time, brought with you a team of professionals to immediately start the process of cleaning the sites, supervising the handling of inventories, and ultimately making the process of preparation of the claim more manageable. Your guidance for preparing all the documentation submitted to the insurance company and your active negotiation of settlement of the claim was exemplary.

I think one year to get the money-far, far more than we had ever hoped for-says two things:
1) You are a genius;
2) You are a tenacious genius who kept fighting, even after I had pretty much given up hope, to get Farmers to pay every single penny we had coming to us.
And you got them to do it. I guess the bottom line is that when we met for the first time, and you said, 'This is the situation and this is what we can do for you,' you did everything you said you would-and more. I admired your professionalism as Farmers employed their delaying tactics and lies. Had I had to deal with them personally, I would have eventually either succumbed to stress or brought in lawyers, who would have taken everything Farmers owed us. I figure that even after paying The Greenspan Co./Adjusters International its commission, we still came out at least $40,000 more than we would have without you-plus the fact that you, not I, spent the hours and hours and hours documenting the claim, pointing out to them where they still owed us money, and dealing on a day-to-day basis with people who were at best, ignorant and at worst, dishonest.