The Greenspan Co. Testimonials

I know that as a member of the Board of Directors of the Southern California Retail Liquor Dealers Association and the California Retail Liquor Dealers Association, and as one of the administrators of the School for New Retailers, I will make them aware again of your very fine organization.

...I am convinced that without Brian’s dedication to his job, his real concern, positive attitude and professionalism I would not have been able to make it through that catastrophic event.

Prior to retaining your services, I had thought that I would be successful in negotiating a settlement on my own with Civil Service Employees Insurance. After realizing that I was in need of a specialist in this field, I contacted your firm. I would also like to thank you for your speedy and diligent response to my phone calls and inquiries. You kept me up to date on my claim and were helpful in explaining how the policy provisions relate to my loss.

I was most impressed by your knowledge and obvious experience with the contractors and the insurance company.

Like many people that believe their house insurance will be there for you when you need them, we learned that if you have no experience filing claims, the insurance company will give you whatever is best for them not for you! The Greenspan Co. / Adjusters International was able to maximize every dollar in the loss recovery. We know that we would have not been able to recuperate as much as you did. Without our help, the insurance company would have given us what they pleased. We are happy we hired your services, especially doing the inventory of the thousands of items that we did not even know we had, with your help the whole process was much easier…

…Looking back, we would not have been able to deal with all the ins and outs of handling many aspects of our fire loss settlement on our own.…Additional damage was claimed and paid in full by the Farmers in the amount of $114,379.15, which represented additional fifty percent of the initial amount of $222,064.37.

...It was quite a shock to deal with the resulting complicated insurance issues such as co-insurance penalties, asbestos abatement, loss of rents, debris removal, and scope of damages. You worked directly with the insurer throughout the entire process, which allowed me time to focus on rebuilding our non-profit music organization. Representatives from your firm were always there to answer any and all questions regarding the property and the development of the claim. You fought the insurance company's claims adjuster, agent, and attorneys up front, never taking “No” for an answer. You folks were always looking out for our best interest.

The professional manner your firm demonstrated in the skillful preparation and negotiation of our client's claim far exceeded both our and their expectations. The real and personal property documentation was a work of art. Furthermore, The Greenspan Co./Adjusters International's accountant devoted a tremendous amount of time in the research, understanding, and overview of our client's business operations so as to be in a strong and well informed position to best present the business interruption claim. In working with you, Randy, it was obvious that your personal direction and application of the insurance policy provisions, along with your accountant's talent, was a combination that effected a settlement that not only far exceeded our expectations, but was six times the amount the insurance company had reserved for our client's loss.