The Greenspan Co. Testimonials
All Testimonials
You and your company have always been there when I needed you and I do appreciate it.
Because of your involvement, I felt comforted and confident that our problems would be given the prompt attention that was needed. You were always available to take our calls and, because of your experience and expertise, both the restoration of the damage and our dealings with Fireman's Fund went very smoothly ending in a very fair settlement.
It is now four months later, and what would truly have been a nightmare, turned out to be simply a very bad dream…I have written this letter in order to let you know that even though your fee was substantial, it was fair and you earned it.
Their expertise and perseverance enabled us to collect more than twice the amount originally offered by the insurance company's representatives. As you may be aware, we had not experienced a loss before and were reluctant to use a public adjuster. Shortly after we submitted our claim, we found that we were on the receiving end of numerous faxes and requests for additional information from the insurance company accountants. We were lulled into believing that our cooperation in providing the information would result in a fair settlement offer. Needless to say, we were shocked to discover many months later that the insurance company's settlement offer was less than half of our actual loss…Your team immediately went to work by guiding us in gathering information that would enable us to overcome our setback. Their comprehensive analysis of the report, meticulous review of the additional documents, and presentation of our claim enabled us to achieve a settlement far greater than our expectations. They also saved us many hours of valuable time and aggravation.
You had worked with us thoroughly, diligently, and patiently. Your company displayed great professionalism and expertise.
Being a business man my entire life, I felt that I could most effectively represent myself to the insurance company and that I was the only one who could really 'fight my own battle.' Several close friends and family recommended that I not do that…How fortunate I feel to have been represented by The Greenspan Co./Adjusters International and even more fortunate to have had you, Arnie, fighting for me all along the way. Your expertise and your unrelenting, consistent efforts to collect from the insurance company made this process far, far simpler and my family and I wish to thank you for a job most excellently done.
Little did I know they were going to do all they could to pay me as little as possible for my home and lost rental income. As a builder I thought I could easily work with the adjuster to establish what was needed to repair the home. You were right in that they use their own language that at times has little to do with how real construction works…Without your knowledge and expertise I know I would not have come out as well as I did.
Mr. Goldstein worked with a contractor and structural engineer to make sure that all of the damages were accounted for and all the necessary repairs were included in the estimates. Mr. Goldstein was even willing to attend our HOA meetings and address any questions and concerns our members had regarding the repairs. Mr. Goldstein worked diligently to see this claim through, from start to finish, which included three separate insurance company adjusters and an array of contractors and engineers. His persistence and perseverance paid off with a settlement that was 1,022% higher than the insurance company's original position.