The Greenspan Co. Testimonials

Admittedly, at first we were hesitant to retain your services but requested that our local insurance agent meet with us and your representatives. After this meeting, we felt satisfied that The Greenspan Co./Adjusters International was indeed needed to be our go-between. We did not need to deal with the insurance company, all matters were referred directly to The Greenspan Co./Adjusters International and thus we were able to continue our day to day activities without too much interruption.

You... were instrumental in taking the stress and burden of dealing with the insurance company and its victimizing process. You brought on board the right people to neutralize the insurance company’s experts. Every position they took to reduce the claim you were there on my behalf to advocate the proper recovery under my policy. At the end, I received almost two times the amount that the insurance company offered.

Thank you and your staff for the professional and compassionate way in which our claim was brought to a successful conclusion.

Mr. William Greenspan approached us the next day and we were very skeptical when he said he would ensure that we received the most from our insurance carrier. We decided to go ahead and have The Greenspan Co./Adjusters International represent us. We were very pleased with the professional way in which our claim was handled.

Immediately you began a thorough and comprehensive analysis of our insurance policies and, as well, the organization of emergency and restoration crews. Upon the arrival of the insurance company's adjuster, your precise and detailed understanding of our policy smoothed the insurance company's initial misunderstanding of our coverage. Early the next day your inventory crew began a detailed listing of all damages of real property, equipment, furniture and fixtures, stock, and work in process. You and your certified public accountant began researching our books and records after sufficient discussion with our officers to thoroughly understand our operations. You then structured an audit system that allowed the insurance company to pay equitably against extra expenses and loss of income. Your experience and understanding enabled you to compute our stock loss to extract every advantage possible from our policy. The insurance perspective you chose garnered an additional recovery no one ever expected from our policy! This unexpected recovery, along with the advance payments you arranged immediately after the flood, allowed Sawyer of Napa to regain momentum and continue operations in what is proving to be one of our best years.

My initial thought was that I could do the job myself as I had some previous experience. Only after I talked to several of your references and determined that I was faced with a very complicated fire aftermath did I realize that I was not equipped to negotiate a settlement with my mom's insurance company.

…Having never been through a major property claim, I was unprepared to stand up to the insurance company and their consultants. Gordon Scott initially promised a team approach with a well coordinated strategy and what I got was no less than hall of fame caliber…Your team educated me on the available coverage’s my policy provided. You were able to obtain maximum rental value while my home was untenable, correctly valued my personal belonging’s including my extensive wine collection, and ensured the mandated code upgrades were included in the final settlement. In the end I received over $3,500, 000 when I was originally offered less than $500,000…Dealing with an insurance company takes a true professional who has the necessary experience and expertise. Greenspan filled that role and was truly an advocate on my behalf.

I must say that at first I was uncertain about hiring our own adjusting company, but having had the pleasant experience of working with you has given me the insight as to how very important your assistance was. You presented yourselves in a very professional manner and have been very thorough in compiling information for the insurance company. I am certain that your assistance has not only saved me many hours of labor and frustration but has also saved me many dollars in compiling information which I might have overlooked in determining our actual losses.