The Greenspan Co. Testimonials
All Testimonials
It is now four months later, and what would truly have been a nightmare, turned out to be simply a very bad dream…I have written this letter in order to let you know that even though your fee was substantial, it was fair and you earned it.
From the onset you brought your building and inventory experts to assist with the preparation of the claim and interface with the insurance company throughout the process. Your attention to detail and knowledge of insurance produced a settlement beyond our expectations and without you we could not have achieved the results your firm realized.
We are especially thankful for your untiring ability to stand up to the State Farm people who were trying to force-feed us a settlement that was not in keeping with what you and we thought was a fair settlement offer.
We just didn't know what to do or where to begin. We were apprehensive of using your Company's services because we had no idea what a Public Insurance Adjuster was. On the other hand, trying to clean up the shop (a soggy disaster area), keep the business operating and handle the insurance claim ourselves, was a grim prospect. Choosing to use your services, however, was the best choice we ever made. Your fee was well earned by your thorough presentation and very satisfactory settlement with our Insurance Company. The Greenspan Co./Adjusters International not only took over the job of inventory and organization, but also handled everything regarding the insurance claim, relieving us of those responsibilities so we could continue our printing operation. In addition, through your experience and expertise, you recovered a large loss of income settlement when we were sure, after talking with the Company Adjuster, that no business interruption would be payable under our policy.
You promptly inventoried our losses at your expense. The engineers and contractors who you hired gave their estimates promptly enabling you to produce documents proving the extent of our losses…Thank you again for bringing what would have been an impossible task to a quick and smooth conclusion…And then doing more.
I believe that The Greenspan Co./Adjusters International was able to negotiate a better response from the insurance company than I would have been able to do. You were experienced and knowledgeable about the claims process. I believe your fee was earned and I came out ahead.
Arnie was able to recover money owed to me from State Farm Insurance that I could not have gotten back on my own...As the Founder and President of one of the largest footwear companies in the world - I know a great business when I see it.
To our detriment we learned several months later that this adjuster was not at all independent and had in fact been hired and paid for by the insurance company to represent the insurance company’s interests and not ours. We felt that this conflict of interest was contrary to the insurer’s obligations to fairly and honestly handle our claim...I was eventually referred to you...It is too bad we did not retain your services from the onset. The tremendous effort and result that you and your team brought made us realize in hindsight that if we, or any of our family or friends, ever suffer a fire loss it would be foolish to proceed with handling the claim oneself...The initial offer was approximately $500,000. The ultimate recovery, which was more in line with the assessment of damages, was $2.2 Million...The level of expertise you and your staff brought to the table was nothing short of astounding. Your fee was money well spent.