The Greenspan Co. Testimonials

Your assistance in dealing with our insurance claim was invaluable…You were there when we called and you got the job done.

We would like to formally thank the ‘team’ for the successful resolution of this large fire loss…your efforts in negotiating the settlement have brought this matter to an excellent resolution.

Frankly, Jeanne was initially unhappy with the decision to hire a Public Adjuster. She felt we should be able to trust our insurance company to do right by us. However, they proceeded to jump right in and justify our action…Frank has effectively guided us through the settlement process, and has handled all the direct negotiations with the insurance company. This has left us free to devote all our energies to the rebuilding design and details, as well as putting the rest of our lives back together. It is, of course, very difficult to place a dollar value on your representation of us…My guess at this point is that Frank secured for us a settlement in excess of what we would have accepted of about 3 times the amount of the fee which we will have paid The Greenspan Co./Adjusters International.

I was hesitant about hiring a public adjuster because my Farmers Insurance adjuster told me she’d take care of me; she told me I did not need a public adjuster. I wanted to believe what my Farmers adjuster told me…Farmers Insurance settled the building portion of my claim prior to anyone agreeing to an amount. They paid $146,610 and said that amount was fair and would be enough to rebuild my home. Eric quickly rejected that amount and went to work. Eric diligently and successfully got Farmers to agree to and pay me $242,269. Eric was correct; my insurance company initially settled my claim for them, not me…Regarding my own personal property claim; Farmers only paid me $98,742. By the time Eric got done adjusting this portion of my claim, Farmers agreed to pay my policy limits or $132,466.

When our home was destroyed by fire, we were shocked and bewildered as to how to proceed to restore things to the way they were before this fire…We appreciated the skills and experience of The Greenspan Co./Adjusters International's people in knowing how to properly attack this monstrous problem of ours. In particular we appreciated the negotiating skills…and his guidance on how to proceed when we had questions on various details throughout the rebuilding process.

We sincerely appreciate your skills and efforts in navigating us through all the problems and hurdles that the insurance company threw our way. First, you were instrumental in dealing with the tenants and their displacement. Second, your claim strategy and game plan for the mitigation efforts were well thought out and crafted towards a speedy recovery. Third, the team of experts you retained, including your construction consultant was a tremendous asset to our eventual settlement. Fourth, your interaction with our lender and diligence in following up to get their attorneys on track with our recovery was extremely helpful. Finally, the skills you and your team employed in negotiating with our insurance company and its army of consultants and adjusters resulted in a policy limits resolution.

It would have been much more difficult to handle the claim myself, even though I am an attorney who is relatively familiar with insurance and real property law.

The claim involved complex accounting and coverage issues and was not an easy one to handle by any means. Words are hard to come by to describe how pleased I am with the service of your firm.