The Greenspan Co. Testimonials

We discovered…that insurance companies can be reasonable, but the terms on which they are reasonable are altogether strange to the uninitiated, and that only with an experienced adjuster sitting on our side of the table would we be able to get a settlement sufficient to replace an exceptional but undocumented house. With infinite patience and attention to detail as she put together our inventory, she led us through day-long sessions - ordeals which without her optimism and cheerfulness I would have never voluntarily endured.

Within hours of retaining your firm your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer… You successfully negotiated generous repair and cleaning allowances for the machinery that was exposed to the effects of the explosion and weather to reduce and eliminate the risk of potential future problems such as corrosion and keep manufacturer’s warranties intact… Through a thorough review of our operations and financial claim, your team of internal forensic accountants successfully identified and demonstrated this loss by developing a model that measured and supported that loss of opportunity and allowed us to recover appropriately. Your work allowed for measurement and compensation for our true cost of our loss of income… Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure settlement that was fair for all involved.

In today's business environment it is extremely important that when you procure the services of a company to expedite matters with respect to insurance, that the company act fast. Your company went above and beyond, with its handling of my claim.

...number of weeks after the fire, I met with Paul. Paul indicated that he thought that your firm could help but even if you couldn’t, you would set me in the right direction. His honesty and sincerity struck me and so I agreed to retain your firm. The settlement you negotiated was at least 50 percent better than the offer that I had on the table from the insurance company. Additionally, you got your inventory crew to put together my claim and ultimately you settled that portion as well…Randy, both you and Paul were very professional and prompt. The telephone stopped ringing entirely. I was able to take care of my mother and go on with my life without ever worrying at all about my house.

Had we not engaged your services, I am sure our insurance company would have most probably only paid less than half of what your firm recovered for us…What could have been a horrible nightmare has truly been a pleasurable experience!

...This began a process that we knew nothing about. We had insurance, but neither of us had ever used our policy for anything and did not know where to begin. “…They had guided us and fought the battles that needed to be fought without us having to worry about where to go, what to do, or how will this work. Greenspan is the first phone call we would recommend anyone make when they are in this type of unfortunate situation.

…………We initially decided to address this claim internally with the thinking that the complications of our financial loss would be minimal. We came to realize through conversations with the Insurance Company's representatives and their consultants that we were beginning to lack confidence in their ability to understand our business model and properly measure our true losses based on what we were entitled to under our insurance policy……….Your firm clearly understands the claims process of the insurance industry and we believe you were effective at articulating our position……Without the involvement of your firm, I don't believe we would have achieved the same results.

You immediately assembled a team of professionals from Adjusters International to counteract the army of consultants that the insurance company brought on the claim. Your construction team and engineering reference were tremendous assets. The carrier initially offered approximately $700,000 to settle the matter. The settlement of $1.2 Million that you ultimately got was more in line with what the proper measure of my loss was. You did such a great job that both my Property Manager and my Bank felt that next time any of their clients suffered such a situation they knew to call you and Adjusters International…For the price the result that you achieved was tremendous.