The Greenspan Co. Testimonials

You helped me increase the settlement from Farmers Insurance by 50% on both my building and personal property claim. I have no doubt we would have been overwhelmed if we had to deal with Farmers on our own. The Farmers adjuster did not have our best interest in mind.

The most valuable parts of the service included the extensive inventory of the contents and the negotiations with Farmers Insurance regarding supplemental payments for contents and reconstruction. Ken, I cannot express how grateful I am for your patience with me, as I clearly was overwhelmed and mystified by the whole process. You consistently listened to my concerns and then advocated for me, even over things that had already been addressed by Farmer’s…We appreciated the timely manner in which you responded to emails, texts and phone calls. I felt you were offering a service that was available 24/7. There were many times when you returned phone calls in the evenings and on weekends…We also want to express our appreciation to jenny Schultz for her diligence and persistence in combing through the ruins of our house, working with us to identify what might have been in rooms that were reduced to ashes, and then consistently going back over Farmer’s interpretation of of the contents and pointing out their errors and omissions resulting in several thousand dollars more in recovered losses.

The little amount of time it took for us to get funds and start reconstruction was amazing.

They approached the whole process in a professional and aggressive manner allowing us to rebuild our business in a timely manner and obtain the remuneration we were due in our insurance policy.

Not only are we pleased with the financial results, but I also want to commend you on the professional way that you conducted the investigation and subsequent negotiation. You kept us informed every step of the way. You periodically requested information of us but we never felt put upon in any way. It was very comfortable to know that someone with your expertise was conducting this matter while we tended to our day-to-day business challenges.

We did not know what was happening and we definitely did know what to do...Our case was not an easy one. We had a temporary location in the parking lot of our cleaners and were open to the public. We were sending all of the clothes out and were being billed as outside service. Arnie had the whole thing worked out and advised us what we could do so we wouldn't lose money during these complicate transaction. We felt secure with the business planning that Arnie came up with, and we are very thankful.

We would like to take this opportunity to thank you, Jim Feller and Ken Elkman for all of the hard work you did in obtaining a settlement of more than we expected. We also appreciate the fact that there were no additional costs to the Homeowners Association, beyond what we first agreed to.

Your assistance and the competence of your Company relieved us of a tremendous amount of heartache at a time when our lives were in a state of chaos.