The Greenspan Co. Testimonials

The loss of income part of our policy was, really, a mystery to us. We had no idea what it included and how it was to be calculated. Clearly, Aetna had no idea how it was to be calculated either! Nor do we believe that our broker would have been much assistance in this area. If ever there was a time and place for a public adjuster, this was it.

Immediately, you and your experienced team of adjusters assumed control of preparing our claims. You visited our plants, learned our business methods, accumulated the necessary data, organized the information, submitted the claims to the insurance company and negotiated a settlement to our satisfaction. You and your team saved us time, aggravation and most importantly, money. Our company recognized its limitations and chose to defer to those with greater expertise in processing insurance claims.

You had worked with us thoroughly, diligently, and patiently. Your company displayed great professionalism and expertise.

I thought I would at least inform you how well Kenneth handled not only the claim, but he was most cooperative and understanding and well informed as to what should be done, under the most unusual circumstances with the type of policy I had - and the negotiations that occurred with my own carrier. Kenneth anticipated many things which I would not have anticipated.

...We feel sorry for those individuals that go through a fire loss without being aware that they can hire a firm such as yours to make sure they collect all the dollars they are entitled to…and you certainly collected the dollars!...We knew we had a problem when Farmers Insurance initially estimated the repairs at only $240,000.00. Through your efforts…we ended up collecting $250,000.00 of additional funds. …We know from dealing with lots of companies, many of them only work for the easy dollars and don’t always bother pursuing the hard dollars. Ken you are the exception to this.

Time after time we call The Greenspan Co. / Adjusters International to assist us with our insurance claims and you have delivered once again. We especially appreciate the persistent yet professional manner in which you pursued this loss…Your advice, direction, and experience helped ensure a great settlement and we were able to get the property back in business as soon as possible. You exceeded our expectations again.

Handling the ins and outs of the insurance policy, our options, and paperwork were just too complex for us. The Greenspan Co./Adjusters International negotiated with the insurance company and interpreted our coverage (which is frustratingly confusing) to our best advantage. They really helped us get the maximum support from our insurance company so we could rebuild and focus on what we do best...run our business.

We are a manufacturer of natural latex rubber gloves for medical and cleanroom industrial use. Our plant here in Thailand had sustained a misfortune caused by flood in September 1995 both on the property damage and business interruption. Through the assistance of Paul and Gary, our financial loss from this misfortune was eventually indemnified by the insurer for nearly US$ 1.6 million which inasmuch represented the loss we had truly suffered. Without them, we can never achieve a fair quantum of indemnification as we had gotten in this instance.