The Greenspan Co. Testimonials

Your efforts in collecting the fire damage from the insurance company proved most helpful and rewarding. You dealt with the insurance company in a most professional manner.

Your efforts handling all the aspects involving inventory recovery and valuation, emergency construction and repair, replacement valuation, and negotiations with our carrier were tremendous. David, you proved beyond any shadow of doubt, that had we not contracted for The Greenspan Co./Adjusters International's invaluable service, we would have lost an enormous sum of money, time and energy.

We have always been particularly appreciative of Bill's professionalism. He was responsive to our concerns and always went to pains to ensure that we had the best information available for evaluating our options at critical stages of the process, including obtaining consultations from professionals with specific, relevant expertise. We are confident that his extensive knowledge and concern for our best interests allowed us to make the best representation of our claim. We do not believe that we could have obtained as favorable a settlement had we not had The Greenspan Co./ Adjusters International to represent us.

Their expertise and perseverance enabled us to collect more than twice the amount originally offered by the insurance company's representatives. As you may be aware, we had not experienced a loss before and were reluctant to use a public adjuster. Shortly after we submitted our claim, we found that we were on the receiving end of numerous faxes and requests for additional information from the insurance company accountants. We were lulled into believing that our cooperation in providing the information would result in a fair settlement offer. Needless to say, we were shocked to discover many months later that the insurance company's settlement offer was less than half of our actual loss…Your team immediately went to work by guiding us in gathering information that would enable us to overcome our setback. Their comprehensive analysis of the report, meticulous review of the additional documents, and presentation of our claim enabled us to achieve a settlement far greater than our expectations. They also saved us many hours of valuable time and aggravation.

With this severe of a loss, it is not uncommon to be approached by multiple adjusting firms. Selecting the right company to help was a daunting choice…Your knowledge of the process and your professionalism was just what we needed. I am confident that our claim was adjusted properly and that we recovered the most money possible.

Our home burned completely to the ground in a wildfire that took out 39 homes in our small community. After many disappointing interactions with our insurance company, we decided to call The Greenspan Co./Adjusters International and it was the best decision we ever made. The Greenspan Co./Adjusters International came to our house the next day, looked over all the papers we had exchanged with our insurance company, and because they have the experience, knew just what to look for in the way of what I will call legal fraud. They pointed out all the ways that our agent was making it look like we were going to get the best payoff. After explaining our policy to us and identifying these “tactics”, we found that we could nearly double our payout as projected by The Greenspan Co./Adjusters International . Better yet, we would never have to deal with our agent again as all transactions would be handled by The Greenspan Co./Adjusters International. Throughout these months we have been fairly and professionally treated and have received a far better payout than originally offered by our insurance company. All of our correspondences were replied to and all questions (which were seemingly unending) were answered in a timely manner. The Greenspan Co./Adjusters International has truly been a comforting light in all the turmoil of rebuilding our lives after this devastation. We have a beautiful home that we would not have been able to pay for had it not been for the relentless actions of The Greenspan Co./Adjusters International demanding from our insurance company what we deserved as policy holders.

Being in the insurance industry myself, I was at first resistant to the idea of hiring The Greenspan Co./Adjusters International, or indeed any third party adjuster, to help me negotiate my claim. Happily, I did hire Ken Crown of The Greenspan Co./Adjusters International to represent me... During the... negotiations with my homeowner's carrier, Ken virtually stayed at my side throughout the process. He consistently anticipated the correct strategy and tactics to gain the maximum advantage from our insurance carrier, with the result that we received the full policy limits on every area of coverage. Not only did Ken's efforts result in a very satisfying financial outcome, but we were even happier with the "emotional" outcome of the process. Being able to rely on Ken's expert counsel relieved the tension, frustration, and anxiety that would otherwise have led to extreme emotional distress for me and my family. This alone was worth the cost of The Greenspan Co./Adjusters International's services.

I would never have known how to deal with all of the complexities involved in a fire insurance claim. You secured well in excess of the fee you charged for your services. Not only did I collect a sufficient dollar amount to rebuild, but was also able to do additional work to my building…I know that my fellow Koreans would strongly need your services especially due to their unfamiliarity with filing adequate claims with insurance companies.