The Greenspan Co. Testimonials

I admit I was skeptical at first about using a public insurance adjuster. But now, after the settlement, I truly understand just how complicated and time consuming it is to properly file a loss claim and how knowledgeable The Greenspan Co./Adjusters International is in this specialized area of insurance. My large commercial building was severely damaged by the fire. The building estimate obtained by The Greenspan Co./Adjusters International was very technical in nature and not the kind of documentation I had the time or experience to produce. Randy, you left no stone unturned in documenting my loss. In addition, you also kept me up to date on how my claim was progressing, explaining every detail to me and answering all my questions. I was able to relax and devote all of my time and energy to keeping my business going after the fire, knowing that you were doing everything possible to see I received a fair settlement.

You had worked with us thoroughly, diligently, and patiently. Your company displayed great professionalism and expertise.

At the beginning of this process we took a leap of faith that what you promised would actually come true. Looking back I am so glad we took that leap. The results of our claim have exceeded our every expectation in both service we received and the ultimate settlement amount.

Too seldom in life do companies, or their people, exceed expectations but you and the entire team at The Greenspan Co./Adjusters International are the very rare exception. Thank goodness I listened to two friends that insisted I hear what The Greenspan Co./Adjsuters International did what for them and, what they knew The Greenspan Co./Adjusters International could do for us. That first meeting convinced me to hire The Greenspan Co.,Adjusters International on the spot because, despite my insurance broker’s good intentions to represent us with the carrier, I knew he didn’t have the knowledge, resources or the complete independence to optimize our settlement. I know for a fact that I would have settled for less than half of what The Greenspan Co./Adjusters International got for us had you not been hired, and that’s after deducting your fee. What a value! Hiring The Greenspan Co./Adjusters International made our life easy in comparison to what could have been a very, very exhausting and unrewarding experience. We learned a great deal however, as did our broker, who now realizes, after seeing firsthand the effort, dedication, resources and knowledge that The Greenspan Co./Adjusters International put forth in managing and settling this claim. Our broker and our risk management team have now worked together to tweak our policies to better protect us in the future. But, one thing is for absolute certain; if we are ever unfortunate to have another major loss like this… our first call will be to The Greenspan Co./Adjusters International

We are in the Hotel business, not the fire loss business. The Greenspan Co./Adjusters International is. What they do all day everyday is work with insurance companies and due to their fee structure, it is their best interest to make the settlement offer as large a number as possible. Once the process began, The Greenspan Co./Adjusters International kept us informed as to progress, had lengthy conversations with the insurance company, produced a steady flow of documents for payment, and ended up in the final negotiation with the insurance company for a win-win for our company and The Greenspan Co./Adjusters International...It's no fun hassling directly with an insurance company, you've had enough troubles, you don't need more.

Very few times in my fifty-two years has any company lived up to my expectations. The Greenspan Co./Adjusters International surpassed my expectations and they made a very rough situation as smooth as it could possibly have been. Between the small print in a policy, and the obfuscation committed expertly by insurance agents, The Greenspan Co./Adjusters International's services are worth twice what they charge.

Ken Crown, the property adjuster for The Greenspan Co./Adjusters International, was extremely knowledgeable and effective in both getting our restaurant rebuilt in a timely manner and securing the necessary funds from the insurance company in order to accomplish this...Chris Glenister, CPA, the forensic accountant for The Greenspan Co./Adjusters International, was creative and persistent in handling of the Business Interruption and Extra Expense claims and our final settlement is a testament to his hard work...We could not have achieved the same results without their help.

…Issues of financial magnitude as well as minor details were dealt with equal attention and concern. In addition to our 7200 sq foot home and all of its contents, we lost an irreplaceable art collection. …He supervised a minimum of half dozen Allstate representatives, a personal inventory specialist, an art and antiques specialist, and a building specialist who recreated our home inch by inch on paper, a loss of use adjuster who agreed to numerous weekend and holidays stays, and a total of three separate insurance companies involved in our loss. …Even though we have been entitled to all of this compensation, insurance paperwork, complicated language and fine print exclusions would have prevented us as novices from acquiring a fair and positive result.