The Greenspan Co. Testimonials
All Testimonials
We decided to retain your company's service because of your professionalism and we liked your overall approach. You made promises that were comforting that we would recover every penny we had coming to us under our insurance policy. Initially, the claim representative for our insurance company seemed sincere and appeared to be watching out for our interests. It quickly became apparent that she was not accessible, did not seem to have time to address our concerns, and was clearly on her own agenda…Scott…was clearly keeping his promise watching out for our interests every step of the way. We recovered things we did not know we were entitled to. He turned the insurance company around and put us back on the right track.
The fire virtually destroyed the entire project with the exception of the slab and elevated slab. You and your staff were knowledgeable, quick, precise and knew what we needed to do to properly present our claim before the insurance company. This made the process less painful and led to a quicker resolution. Because of your guidance and advice, we received an excellent settlement for the Building and Loss of Income. Your involvement allowed us to best present our position and argue for a favorable settlement.
We again thank God, that The Greenspan Co./Adjusters International was there for us, and please, don't try to work it out on your own. You need professional help.
Your attentive and prompt response to each and every call is much appreciated. It was most impressive to witness your handling the insurance company and things that we could not see or handle by ourselves.
From our first meeting he put our minds at ease and gave us confidence that this frustrating episode of dealing with our insurance company could work out in our favor. He was unfailingly calm, cool and collected. He was incredibly knowledgeable and reassuring. He was completely engaged in the process of being our advocate, and not just an agent going through the motions. Very quickly, his thorough follow through and attention to detail earned our faith and trust. He not only met our expectations, but exceeded them. He took care of every challenge that would emerge. He made this difficult process of dealing with the insurance company bearable, and kept it moving along at a good pace.
This letter comes from a senior citizen with many years of experience in support of her remarks. We often speak of 'The Good Old Days.' In light of present-day incompetence and lack of dedication to the job on the part of many, there is more truth than fiction to the remark…Words absolutely fail me in expressing the gratitude for the expertise with which everyone, beginning with the first interview in my home, has worked towards the accomplishment and conclusion of the settlement with the insurance company.
Your familiarity with insurance procedures, wide network of acquaintances in the industry, personal integrity and willingness to work with all four of us has been critical in making this process successful for all…When we had questions, whether legal or otherwise, you found answers. When we needed more information, you got it. There is no doubt that our ability to rebuild our house is due to your hard work in securing a fair settlement…Any relationship includes stresses, disagreements, and frustrations, especially in difficult circumstances; certainly we had our share. But it is to your credit that you 'hung in there' to see this through to completion, all the while continuing to explain to us how these things work and trying to find ways to make the outcome acceptable to all…Your assistance was invaluable, and we thank you for it.
These were absolutely the best worst experiences of our lives. You guided us with ease through the process of becoming whole again and we appreciate you all and the work that you have done for us. Choosing The Greenspan Co./Adjusters International to deal with our insurance company was the best choice that we made personally and professionally and we would make the same decision again.