The Greenspan Co. Testimonials

By retaining The Greenspan Co. / Adjusters international at the onset of the claims process, my final settlement was nearly 30% more than what the insurance company originally offered. The Greenspan Co. / Adjusters International’s highly skilled and professional team of adjusters, building estiamtors and inventory specialists attention to detail and ability to suppor the claimed damages was more impressive than I could have ever imagined.

We discovered…that insurance companies can be reasonable, but the terms on which they are reasonable are altogether strange to the uninitiated, and that only with an experienced adjuster sitting on our side of the table would we be able to get a settlement sufficient to replace an exceptional but undocumented house. With infinite patience and attention to detail as she put together our inventory, she led us through day-long sessions - ordeals which without her optimism and cheerfulness I would have never voluntarily endured.

You were a tremendous help and we don't know what we would have done without you. You have been very patient, professional, considerate and kind to us and we want you to know we truly appreciate all that you did for us. We don't think we could have gotten through the process as well as we did if it hadn't been for you.

You, and the entire staff, displayed a tremendous level of professionalism through the entire process. By doing so, you were able to obtain a settlement many times greater than that initially offered by the insurance company and we were able to return our home to pristine condition.

Prior to retaining your services, I had thought that I would be successful in negotiating a settlement on my own with Civil Service Employees Insurance. After realizing that I was in need of a specialist in this field, I contacted your firm. I would also like to thank you for your speedy and diligent response to my phone calls and inquiries. You kept me up to date on my claim and were helpful in explaining how the policy provisions relate to my loss.

I naturally assumed my insurance company would take care of everything; I knew nothing of public adjusters. I was contacted by David Droubay, and David professionally, and with sensitivity, explained step by step the value that your firm could and would add to the adjustment process if we were to engage your services. We did the research, checking you out on the internet, and reading your material, and decided that working with your firm made sense. Randy has done an excellent job representing us throughout this process and we feel that he is totally deserving of recognition for his ability and performance. It has been a pleasure to work with him and his associates through this stressful process. We know that it was by his professionalism, integrity, and dedication, that we were able to secure such a timely and satisfactory settlement. We have informed everyone we know, and some we don’t know, to contact your office before they even speak to their insurance company in the event of a major claim.

Before your involvement, Farmers Insurance was suggesting that our home would cost about $120.00 sq. ft. to rebuild which included the code up-grades. Through your efforts, we were able to secure a settlement over $200.00 square foot. This amount far exceeded our expectations… You kept us informed through out the entire transaction, you returned all our phone calls answering all our questions, sometimes more than once. You included us in meetings with Farmers Insurance when necessary… I never thought you would be so successful in collecting all of the dollar amounts you claimed on our behalf for our personal property items… Many of our neighbors negotiated their own settlement and most of them have not started construction and the ones who have settled are disappointed with their settlement amount. Your efforts alleviated all the stress we would have incurred if we tried to negotiate our own claim.

The skilled staff of The Greenspan Co./Adjusters International researched and worked with thoroughness, diligence and determination that resulted in a very favorable settlement as quickly as possible...His knowledge, attention to detail, preparation and professionalism expedited the settlement. He had complete knowledge of our insurance claim and his negotiation skills were superb. He was always in contact with us, informing us of his progress and answering all our questions.