The Greenspan Co. Testimonials

After hiring you as a public adjuster not only did you break the stalemate, you also alleviated the stress and frustration I was experiencing. I believe the insurance company settled fairly and I was justly compensated for my losses, only because you were there to negotiate.

After the shock wore off the enormity of rebuilding and replacing all that we owned was overwhelming. I learned throughout this process that as nice as the insurance adjustor is their job is to pay as little as possible for the loss...I can honestly say that without your help I would have suffered a devastating financial loss as well as a devastating personal loss. You and your staff worked very hard on my claim. You did things to increase the amount of the claim payment from the insurance company that I would have had no knowledge even existed. On a personal level you were understanding and supportive of the emotional impact this was having on me and my children.

We are now preparing final presentation drawings on our home, which was destroyed in the Laguna Beach fire on October 27, 1995. Without your work and negotiations with the insurance company, we would never have recovered the amount that we did from the loss. This will allow us to rebuild our house and replace a good portion of our other losses that we know we would not have been able to without your diligence in working with our insurance company.

We had no idea what a public adjuster did, and we resolved that we could and would do all of the work ourselves. However, it quickly became evident that the task of rebuilding our lives and dealing with the multitude of details involved in the insurance claim were going to be more than we could handle.

Thanks to you, my settlement was more than what I would have received if I was representing myself. You discovered losses, that I had, which I was not aware of. The Greenspan Co./Adjusters International is made up of the most sophisticated, intellectual, experienced and highly motivated professional people that I have ever worked with.

In hindsight, retaining your company to serve as adjusters was a great decision. I am an attorney with both commercial construction and insurance litigation experience. However, I soon discovered that my legal knowledge was no substitute for your company’s specialized expertise and practical experience with the myriad of insurance issues that arise following a major residential fire. I am confident that you achieved a better financial result than I would have achieved on my own, or working solely with a contractor.

When we first met, I stressed the importance of my home’s historic nature and how I was concerned that my insurance company was not going to fully appreciate the expense it will take to repair my home. It was clear from our conversations, that you and your team appreciated the artistry of my home and the complexity of handling a claim of this nature. Now that my claim has reached its conclusion, I am extremely happy that I retained The Greenspan Co./Adjusters International to handle my loss. Your team helped document the increased cost of plaster, the ornate trims, and the Victorian features that is unique to my house. Additionally, your team documented my personal property with meticulous detail allowing me to recover all of the monies that was due to me under my policy. With retrospect, hiring The Greenspan Co./Adjusters International was an excellent decision. I couldn’t have done it without the support of you, Clay Gibson, and the team at The Greenspan Co./Adjusters International.

When we first met, we wondered if we really needed a public adjuster. Now we know; we did. To think that we could have blindly acquiesced to an adjustment figured by the insurance company's adjuster makes me uncomfortable…The hassles that you saved us from going through, by working on our behalf with the insurance company, made our lives that much smoother in a difficult time. One thing that we will always value is your response when asked, 'Will you please answer one more question?' Each time you gladly say, 'I'll answer as many as you like.