The Greenspan Co. Testimonials

Their staff was most understanding and compassionate and did their utmost to relieve me of the horrendous responsibility of coordinating with the Insurance Company. Their liaison was quick and efficient.

I wanted to take this opportunity to thank you for the incredible job you and your team performed in the adjustment of our property with Farmers Insurance. When you knocked on my door to explain your services, I was initially thinking that I could handle it myself… being an attorney and negotiating was what I did for a living. Little did I know!! Once I sat down with you and you explained the entire process and showed me your firm’s work product, I realized I was in way over my head. I now have a beautiful home, nicer than what I had before, through yours and the Greenspan Co./ Adjusters International’s efforts. We never believed that we would have over $390,000.00 worth of personal property, let alone to be able to collect this amount upfront from our insurance carrier. Jenny’s meticulous efforts in detailing every single item that we had ultimately led to your office being able to secure for us our policy limits. I know it was no easy feat to battle Farmers on the deprecation schedule they applied showing an Actual Cash Value loss way below our limits. However, you did not back off and eventually secured my policy limits on my personal property. Any prospective customers would be crazy not to get you involved right away. You and your firm took a tremendous burden off Annie and my shoulders and we are grateful that we made the right choice in hiring your firm.

I tried to handle the claim myself with my own insurance company. I figured, "how hard could it be?" What a surprise when my own carrier tried to offer me what was tantamount to twenty cents on the dollar.

Your efforts were invaluable to our staying in business over the last year.

The most valuable parts of the service included the extensive inventory of the contents and the negotiations with Farmers Insurance regarding supplemental payments for contents and reconstruction. Ken, I cannot express how grateful I am for your patience with me, as I clearly was overwhelmed and mystified by the whole process. You consistently listened to my concerns and then advocated for me, even over things that had already been addressed by Farmer’s…We appreciated the timely manner in which you responded to emails, texts and phone calls. I felt you were offering a service that was available 24/7. There were many times when you returned phone calls in the evenings and on weekends…We also want to express our appreciation to jenny Schultz for her diligence and persistence in combing through the ruins of our house, working with us to identify what might have been in rooms that were reduced to ashes, and then consistently going back over Farmer’s interpretation of of the contents and pointing out their errors and omissions resulting in several thousand dollars more in recovered losses.

We'd like to thank you so very much for getting our insurance claim settled in such a professional and successful way. In all the time it took, you have shown consideration, kindness and great support.

We were overwhelmed by our insurance company and the very aggressive adjuster they assigned. We did not know how to deal with complicated issues such as re-construction, vacancy penalties, and loss of rent. We thought about hiring an attorney to assist with the claims handling. However, we were extremely fortunate to have found your firm to help us. You did a wonderful job! And, the cost of your firm's services was a bargain compared to what we would have paid to the lawyers. Our insurance company hassled us throughout the claim. They attempted to delay settling the claim and reducing the amount needed to re-build the structure...You were always available to answer questions and even contacted us regularly with information and to follow-up. Your commitment and determination proved to us that you were always looking out for our best interests. The fee we paid of almost $60,000 was well earned and a great return on the investment.

We know that your diligence, intuitiveness and gentle prodding enabled us to document our claim in a complete, professional manner…From ashes and total destruction we were able to build our dream home. Our lives have a new beginning with peace and serenity.