The Greenspan Co. Testimonials

Arnie was able to recover money owed to me from State Farm Insurance that I could not have gotten back on my own...As the Founder and President of one of the largest footwear companies in the world - I know a great business when I see it.

When we suffered the devastating fire to our home in Santa Cruz, I thought with my background (being Deputy County Counsel for the County of Santa Clara) I had the bandwidth to handle my own claim. Little did I know of all the issues that would arise along with the countless hours of documentation that would be needed to secure payment for our losses. Fortunately, I was recommended to you by several attorneys whom you have worked with over the years…Our home is now rebuilt and although I would never wish a fire on anyone, our home is now more beautiful & larger than it was before…What can I say other than to share with you how much we appreciate the job you and The Greenspan Co. / Adjusters International performed in the adjustment of our claim with Mercury Casualty Insurance.

It took us a while to decide to use a public adjuster. This 'fire' phenomenon was but a once in a lifetime thing for me and I realized I had no qualifications to serve our company's best interest trying to settle the claim equitably. The insurance people, on the other hand, have adjusters that deal only with this kind of a situation on a daily basis. We concluded that a public adjuster should even out the 'experience' inequity involved. The decision proved correct. A major portion of our inventory was gone, the computer was gone, there were no offices, no telephones, not even a desk and all this right in the middle of our construction season. There was simply no time for anything except trying to hold our customer base together while seeking critically short material. Definitely not a time for researching through reams of old printouts to justify our loss to the insurance carrier. The bottom line was our hands were freed to run our business and not to be further burdened in an already critical time situation…In conclusion, the carrier awarded us an amount 300 percent higher than their earlier projection on business interruption and almost 100 percent on the personal property loss.

I work as a Restaurant Consultant, and am accustomed to working in a collaborative fashion, and found working with The Greenspan Co./Adjusters International extremely easy. At all times I felt that I was the one who was making the decisions, with the assistance of very knowledgeable personal advocat... The Greenspan Co./Adjusters International spent countless hours educating me so that I could make decisions that enabled me to recover every penny that was possible under my insurance policy, and I do believe that I recovered every penny possible…The aftermath of a home fire are very destructive on a family, being displaced, having none of your comfort items, losing your treasured pets, making decisions while still in shock, and then dealing with an insurance company that truly puts their bottom line before your recovery, causing daily stresses that take an unimaginable toll on the emotional health of your family. The Greenspan Co./Adjusters International was available night and day to help us, they were our advocates at all times, always educating us as to our available options, with a seasoned distance that enabled us to weather the worst time of our life and to make decisions that were in my family's best interests, not the insurance company's. I am known to be cost conscious and a skilled business person and I can state without doubt that the fees The Greenspan Co./Adjusters International charged were earned many, many times over. Without them I know that I would never have received the settlement that they were responsible for in the time period that they achieved.

The fire involved hundreds of thousands of dollars worth of antiques and special equipment that otherwise would not have come up to the full contract value had we tried to attempt this alone. It was because of your staff's competency and experience in negotiating and dealing with insurance fire losses, you were successful in finalizing a very sophisticated loss.

Thank you for your diligence on behalf of these clients… It has, indeed, been a pleasurable experience.

The harm caused to me and my family due to the insurance company's procrastination and unnecessary harassment has been devastating! The damage done to our business reputation has been extremely painful and costly. Thank you again for all your help. Our company is extremely grateful for the efforts of both you and Mr. Glenister.

In a prompt and professional manner you took charge of the job and did much to relieve our fears about settling matters from such a great distance. The size of the settlement from our insurance company was also much larger than our hopes and expectations. You have done more than earn your modest fee.