The Greenspan Co. Testimonials

Not only are we pleased with the financial results, but I also want to commend you on the professional way that you conducted the investigation and subsequent negotiation. You kept us informed every step of the way. You periodically requested information of us but we never felt put upon in any way. It was very comfortable to know that someone with your expertise was conducting this matter while we tended to our day-to-day business challenges.

Had we tried to handle the matter ourselves, I can truthfully say that it would not have been resolved as quickly or as satisfactorily. Company management was stretched to the limit in rebuilding the cold storage facility in time for the early season and the added burden of attempting to adjust our own claim would have caused one or both projects to suffer. Even given the time to adjust our own claim, we do not possess the expertise. We are table grape growers, not claims adjusters. We thus make you this proposition: if you promise to stay out of the table grape business, we will stay out of the claims adjusting business.

On September 15, 2014, our family home burned to the ground. It’s hard to fathom and doesn’t really begin to sink in until you notify your insurance company. Your head spins and you’re not sure where to begin. The professionalism by all The Greenspan Co./Adjusters International was truly appreciated!

Prior to the Association's hiring your firm to adjust our property claim, Farmers Insurance had offered us a settlement of $12.5 million. We knew this sum was insufficient but we never realized how much until The Greenspan Co./Adjusters International settled our claim within eight months for $27 million. Ken, you were tenacious in dealing with Farmers. You documented all discussions with Farmers personnel, detailed damages down to the penny and left no rock unturned. You kept the Board of Directors informed on a weekly basis, and were of assistance to us in other, related matters as well. Your expertise and that of The Greenspan Co./Adjusters International were invaluable...

You have my deep appreciation for the professional and expeditious manner in which you and your staff handled the complicated matter of the fire loss on my home.

As you know, the fire damage at our Fresno High School was extensive in terms of physical impact, costs ($2.3 million) and subsequent issues related to DSA, mold, and ADA concerns. The Greenspan Co./Adjusters International did an admirable job in keeping the claim on track and aggressively pursuing all claim dollars we believed were entitled to us.... As a result of your personal perseverance, ability to decipher reports and preparation of supporting documentation, you were able to fully and accurately present our claim in the most positive manner. Your attention to detail was key in allowing us to secure an additional $900,000 above what was originally estimated for the claim.

The settlement was beyond our expectations and almost double what we thought it would be…The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.

Without the expertise of The Greenspan Co./Adjusters International team we would have been at a definite disadvantage in getting a fair settlement. The thoroughness in which you approached every small detail, the bringing in of an outside appraiser at your own cost to assure our equipment was valued properly, are just two examples of the truly professional job done by The Greenspan Co./Adjusters International.