The Greenspan Co. Testimonials

I want to thank you on behalf of Aurora Systems and the Chyron Group for your absolutely dedicated and professional representation in settling our recent insurance claim. Your advice and counsel was of the highest quality. Your dealings with me and my staff were consistently straightforward and timely. Your CPA demonstrated a complete understanding of the issues involved coupled with a no-nonsense approach in assembling all of the facts and data necessary to present the strongest possible position for Aurora. It is my firm belief that we would not have done nearly as well as we did without your advocacy and knowledge.

I want to thank you…for the professional and expedient manner in which you resolved our claim…What could have been a tedious, time consuming process for the Board and staff of The Washington Ballet was handled effectively and efficiently.

I didn’t know what to do, so I turned to you for a variety of reasons… I knew you had the knowledge and expertise to help me. You came through with compassion and understanding. You have continued to offer support and advice, steering me in the right directions on many issues and for all of this I will be forever grateful.

Times were most difficult for our entire family as we saw 25 years of hard work falling to the ground. From the time we acquired your services, until the close of the claim,… you gave us unbelievable attention and most positive results…You were continually in touch with our carrier and always kept us informed of the progress. You had to hurdle many obstacles along the way, such as a most 'unreasonable' adjuster, that did all he could to have our claim denied…And finally Randy, words cannot express our feelings to you. Your professional talent, advice, consoling and 'TRUE FRIENDSHIP' will never be forgotten.

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

From a beginning of zero ($0) dollars offered from our insurance company and after nearly a year of work we finally achieved an acceptable settlement. While we believed (or hoped) that we could reach our stated goal and have repayment of our interruption losses, we were never really confident that we could settle without litigation. After a lot of hard work and perseverance we achieved a $3.9 million settlement.

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.

Within hours of retaining your firm your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer… You successfully negotiated generous repair and cleaning allowances for the machinery that was exposed to the effects of the explosion and weather to reduce and eliminate the risk of potential future problems such as corrosion and keep manufacturer’s warranties intact… Through a thorough review of our operations and financial claim, your team of internal forensic accountants successfully identified and demonstrated this loss by developing a model that measured and supported that loss of opportunity and allowed us to recover appropriately. Your work allowed for measurement and compensation for our true cost of our loss of income… Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure settlement that was fair for all involved.