The Greenspan Co. Testimonials

Of all the financial decisions I have had to make in my life (and there have been plenty), hiring The Greenspan Co./Adjusters International was one of the best.

On September 12, 2015, our vacation retreat, personal property, outbuildings, and perhaps every tree on our 26-acre Mountain Ranch, CA property were completely destroyed by the Butte fire. We knew that we were in over our heads and believed that having a company like yours represent us might preserve our emotional and psychological wellbeing at the very least. You got an initial settlement offer of $219,095 from our insurance company. You turned their offer into $637, 500. As you know, we maintained a very high level of expectation from you and your firm. The personal and professional claims service we got from The Greenspan Company/Adjusters International was world class, I’m happy to say that you met our expectations without exception and helped carry us through an uncertain and difficult period in our lives.

When we first interviewed you, Randy, we were impressed with your knowledge and insight in our discussions regarding the adjustment of our claim. You pointed out various areas of potential problems that could arise and convinced us that your involvement would greatly assist us in recovering from our loss and help us reopen our restaurant at the earliest date possible. You more than accomplished the needs we had in moving our claim to a most favorable resolution. David Verbits and the other consultants The Greenspan Co./Adjusters International utilized in presenting our property loss were knowledgeable, courteous, and always responsive to our needs…Of equal importance to our financial recovery was the oversight and analysis you and Shellie…implemented in our business interruption loss. Your presentation to our insurance company's adjuster and their forensic accountant was thorough and professional…We are certain we could never have achieved the most favorable settlement that your efforts produced in the negotiation of our business interruption loss.

From the very start you gave me a sense of relief that my serious problems would be dealt with conscientiously, and the results leave me impressed, and most appreciative.

The thoroughness of the appraisal made of the damages incurred, the presentation made to the insurance company, the constant follow-ups, and the attention received from all members of your company, contributed to the excellent results obtained.

I'm sure if I had handled the claim myself, it would still be in someone's basket, in some office, up on the 25th floor someplace.

Were it not for the assertive stance delivered by The Greenspan Co./Adjusters International to my insurance carrier, I know the outcome would have been far less favorable. Aside from the financial attributes, which I recognize fully recovered the fees for your services, the heretofore unrecognized brutality of the insurance industry was minimized as well... The Greenspan Co./Adjusters International always seemed to have multiple alternatives to offer me, based on extensive experience. In your line of work, experience is what counts.

...When the mill was destroyed by fire, a consultant to the milling industry and a person we had trust in, recommended we meet with you. He spoke of past positive experiences and suggested that we not go it alone. His advice turned out to be right…You carefully and successfully argued that our buildings, because of the ways in which they were connected, should be considered as “one”, thereby reducing any penalties we would incur. You controlled the scope on the equipment and, as such, clearly were able to negotiate the best outcome on our behalf. You successfully argued for increased costs of construction, and were able to collect them in our behalf, due to codes, in spite of our insurer’s attempts to deny us any payments under this policy extension. And lastly, you made sure that we collected for every single coverage that our policy afforded under our business interruption and extra expense coverage’s….In conclusion, it’s very clear that with you on our team, we collected millions more in payments than we would have without you. You allowed us the valuable time and resources for us to focus on redesign and reconstruction, allowing us to reopen our doors and again become the largest employer in Weaverville. Due to your efforts, a community was saved. You followed through on everything you promised.