The Greenspan Co. Testimonials

We discovered…that insurance companies can be reasonable, but the terms on which they are reasonable are altogether strange to the uninitiated, and that only with an experienced adjuster sitting on our side of the table would we be able to get a settlement sufficient to replace an exceptional but undocumented house. With infinite patience and attention to detail as she put together our inventory, she led us through day-long sessions - ordeals which without her optimism and cheerfulness I would have never voluntarily endured.

No one can understand your personal feelings when tragedy strikes, especially when it affects your personal life savings. During this time of emotional upheaval the best business decision that you can make is to hire a personal adjuster for the insured…After we decided to go with The Greenspan Co./Adjusters International they did not disappear or leave us hanging. They were there...with a full team of appraisal experts working to put our claim together, making sure we received every bit of compensation that was due us under the terms of the policy…In fact I can say without hesitation that every penny we paid The Greenspan Co./Adjusters International in commission they earned ten times over...The Greenspan Co./Adjusters International's personnel are highly trained, professional people. They know the law and how to fight for a full, fair settlement on an insurance claim.

...we began to realize it was our responsibility to present our claim to the insurance company. The tools and resources you used to put together our inventory clearly had a dramatic impact on out claim and we thank you for your diligence.

After you were hired, I no longer had to worry about the claims. Your company handled everything very professionally and the outcome was extremely gratifying-much more than I could have obtained on my own.

Mr. Crown did an extraordinary job of documenting, keeping all the players informed and securing timely advances to ensure the district had the funds available when required. He is very knowledgeable about facilities, the insurance industry and quality customer service.

Mr. Crown has our unqualified recommendation to anyone who is considering his services. He is extremely thorough, knowledgeable and persistent in pursuing a settlement. The settlement resulting from his efforts at the Hoover Middle School could only be considered a complete success.

Your ability to ferret out proper avenues for claim, some of which we were not even aware, together with your negotiating skills, have been outstanding.

As a lawyer, a career labor negotiator and an author of a text on that subject, I thought I was up to the task of working out a settlement with the insurance company that would provide me enough money to do the job. Wow, was I wrong!...I soon realized that the complexity of ascertaining the true cost of construction, putting it in the form that insurance companies were used to looking at (Xactimate), and cajoling the insurance company to open the purse was well beyond my competency and experience… The Greenspan Co. / Adjusters International was able to achieve a settlement with the insurance company that was approximately 75% more than we would have received had we accepted what the insurer originally was willing to pay. We were happy to pay the commission…I learned, after the fact, that the process would have gone even better had we brought The Greenspan Co. / Adjusters International on board from the very beginning rather than after the insurer had made its initial determination of the amount it would pay…When a homeowner or a business owner has to face off with an insurance company without the help of experts, it’s not a fair fight. One needs to have an expert speaking for him or her. These folks are pros. What was particularly interesting to me was that Ken and his team didn’t approach the insurance company in an adversarial way. It was always in a conciliatory and cooperative manner, and it was clear to me that such an approach yielded much better results than a combative or adversarial posture. Moreover, they spoke the same language and understood the same rules as the insurer’s adjuster…We couldn’t have done this without them.

With your help, we were able to obtain a fair and equitable settlement which far exceeded what we could have done on our own. The expertise of your staff and the way they assisted us in preparing and negotiating the claim was invaluable.