The Greenspan Co. Testimonials

You were so right about needing help. Being so underinsured, I thought it would go smoothly. Boy was I wrong. When it started out you were to be a convenience not a necessity. My staff and I soon learned why companies like yours are a NECESSITY. Everything you told me could happen did happen and some things even your adjusters still can't believe…I know this is your job but thank you for being caring also. This made it easier.

Since a family member sold insurance, I approached him to write insurance for the record store as well as some other business entities. My relative informed me that Safeco was the best insurance company available and provided me a policy of insurance that would 'take care of everything in the event of a serious problem'…However, from the moment Safeco contacted me after the fire loss, it became all too apparent they were no friends of mine; their interest only involved a minimum payment to me. Despite the assurances of my relative, the broker, Safeco offered absolutely no cooperation or assistance in my time of need…Although I consider myself to be an experienced and sophisticated business person, it became obvious to me after the fire that the field of insurance is one of great expertise and an insurance policy contains pages and pages of 'fine print' even I couldn't interpret. Immediately after my authorization, The Greenspan Co./Adjusters International was on the scene taking control of everything that had to be done, relieving me to reestablish my business…Your fee more than justified your involvement; if you were paid on an hourly basis, I'd surely be arrested for slavery.

It has been almost a year since the fire which completely destroyed one of our processing plants. Immediately after the fire, I received a telephone call at home from a representative of your company. My initial reaction was the 'knee jerk' type, and I felt I had been pursued by an 'ambulance chaser.' During an emergency management meeting it became clear that we had a loss that would exceed $7 million dollars, and that standing toe to toe with our insurance company to recover our loss would be an overwhelming task…After reviewing your proposal, it was agreed that our efforts would be best utilized in managing our business, while allowing your staff to recover our loss. I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage…You and your staff are true professionals, and the quality and detail of your work is very impressive.

Your assistance in dealing with our insurance claim was invaluable…You were there when we called and you got the job done.

Your kindness and consideration of all matters…is very much appreciated. I have told my business office to call you in the future should any of their clients need your help.

Going into this ordeal with little to no experience and facing an insurance carrier and their adjuster who deals with these situations daily, made for an initial frustrating assessment of our ability to receive the coverage we had paid for. The Greenspan Co./Adjusters International more than leveled the playing field. I highly recommend the use of an adjuster in times such as these, and the one I always recommend first is The Greenspan Co./Adjusters International.

We are very happy with the settlement we ended up with and I think we came out with a lot more after subtracting your fee than we would have doing this on our own…I am sure there are a lot of naïve people out there who think insurance companies are eager to write million dollar checks for any legitimate claim. This didn't happen for Dr. Pitts and it didn't happen for us. The fact that you are in business suggests it doesn't happen all that often.

My experience with The Greenspan Co./Adjusters International was fantastic. You had a clear and logical action plan and every detail of my claim was provided to me along the way. You and all of the team members were always available by phone. You even took my calls at night, weekends, or whenever if I needed. With all the other stress of just dealing with a fire, knowing that you were on the line and leading the recovery was such a relief to me and my entire family. The settlement funds were over the top as well.