The Greenspan Co. Testimonials
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We know that the task was laborious and tedious but he never wavered in seeking all the information that would favor our position. His relentless emphasis on discovery and detail permitted us to be adequately compensated under the terms and conditions of the insurance policy.
Had it not been for your competence and experience, it was a certainty that the negotiations would have dragged into months, if not years. Thank you for your patience with us, recognizing very well that we had just gone through a very stressful situation.
It was due to your expertise, dedication, and perseverance that the insurance company had to agree to pay more than $200,000 above the original offer. We are also convinced that without your help, we would not have been able to receive the maximum compensation for the loss of the contents of our house… We have been deeply impressed by the amount of your detailed correspondence with the insurance company, the number of phone calls, prompt responses to our inquiries, and personal visits involved in this process. Our East Coast friend, a lawyer specializing in insurance cases, who monitored your correspondence with State Farm, told us how much he admired your work and felt that, besides providing technical expertise, it was on a par with the best legal help we could get.
We did not realize that our insurance agent did not place proper insurance on the building. As a result, the carrier tried to impose a co-insurance penalty, which essentially meant that they would only pay a proportion of the loss. The insurer believed that the penalty should be 25%; i.e., our insurance payout would be reduced by over $225,000.00. You did a great job of convincing the insurance company that the penalty provision did not apply. Eventually no deduction was taken. You were also able to maximize our code coverage limit so we got an updated building. Your negotiations skills were tremendous and as a result we obtained an excellent settlement on the repair.
We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches.
Arnie proved to be a skilled negotiator with the Insurance Company. His understanding of the process and his ability to manage it to most effectively benefit our Company was greatly appreciated. Arnie's support, attention to detail and follow through as well as his succinct and cogent counsel precipitated positive results in the face of a challenging claim.
Our house was destroyed by fire. The Greenspan Co./Adjusters International met with us at the site and after a lengthy conversation, we decided to handle the situation ourselves. After all what could be so difficult? I mean you pay the insurance company to work for you right? Well, five months later, making absolutely no progress on our own and in total desperation we called The Greenspan Co./Adjusters International in to help. They not only helped, they settled the matter in a brief period of time, with more dollars than expected. Shortly after this episode, our business was robbed while on vacation. This time it was quite different, the only phone call we make with NO hesitation was to The Greenspan Co./Adjusters International... After finding out about co-insurance clauses, depreciated losses and gains, over valued equipment, under valued equipment, and a whole host of other insurance jargon, I KNOW we could have never 'handled the situation ourselves.' This company was always up front with us, good news or bad you'll always know what to expect, no surprises. They held my hand, listened to my frustration, took away all the headaches involved. They 'handled the situation.' Please know one thing if you have a loss your insurance adjuster works for the insurance company... If you're hesitant because of the commission fee (like we were), you are going to laugh at yourself in the end. It will be one bill you will be so glad to pay and know that they deserve every dime.
“our kind words and way of making a very difficult situation so much better helped me more than you will ever know... In short, I wanted to thank you for doing what you do. Thank you for the impact you have had on me. Keep this for the days that you don’t think you made a difference, know that you have.
Your professional attitude, and ability to identify with my personal loss has been an enriching experience for me. I had no idea services existed that represented the claimant. Without your help I believe I would not have fully recovered from my loss.
We never thought of hiring a public adjusting firm because we considered ourselves well-educated, capable people who could handle our problems ourselves... After spending a lot of wasted energy with our insurance company, we learned about The Greenspan Co./Adjusters International. In reading the letters of recommendation from their clients, we immediately knew that something was different about this company-the recommendations seemed to come from the heart... The settlement was 60% higher than what we had been able to negotiate, even with the guaranteed replacement coverage! Bill is a dedicated, knowledgeable, and tenacious professional, with the utmost integrity. He has a strong command of detailed cost statistics and a good feel for the big picture. He also has a good sense of humor and a positive attitude, which was essential to our well-being in the most frustrating of circumstances. We could not have hoped for a better public adjuster. His time was worth every penny.