The Greenspan Co. Testimonials

We are a manufacturer of natural latex rubber gloves for medical and cleanroom industrial use. Our plant here in Thailand had sustained a misfortune caused by flood in September 1995 both on the property damage and business interruption. Through the assistance of Paul and Gary, our financial loss from this misfortune was eventually indemnified by the insurer for nearly US$ 1.6 million which inasmuch represented the loss we had truly suffered. Without them, we can never achieve a fair quantum of indemnification as we had gotten in this instance.

From our initial contact with you, you were always very supportive and cooperative. You truly understood our special needs as a cultural club run by volunteers who had little or no experience with these matters. From the onset, you were very flexible in designing a program to meet our needs and financial restraints. Your service to our club greatly exceeded our expectations.

The expertise that your firm exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.

Even though the insurance carrier’s representative recommended against hiring an independent adjuster we followed the advice of our property manager, Real Estate Connections, and contracted with your firm. That was the right thing to do considering our lack of familiarity with this situation...From the first day when you stopped Paul Davis Co. from power washing the walls your assistance has been invaluable. Their unauthorized action could have exposed us to fines since there is lead paint on the walls. Of course, your major contribution has been the ongoing negotiation with the insurance company and contractors to bring us to where we are today. And there is no question your efforts resulted in a payment and scope far in excess of what we would have received without your participation.

The professionalism and attention to every detail have not only impressed upon us the need for a Public Adjuster, but have confirmed the reputation of The Greenspan Co./Adjusters International as being the experts of the field. The amount and expediency of the settlement not only justified your fee but transformed a disastrous event into merely an inconvenience.

Your involvement helped to insure expeditious handling of the case, and therefore allowed Brandeis to function without any loss of service to its members or any break in our program.

It would seem that the Insurance Company threw every possible obstacle in our path, but you were able to overcome all the problems and their intransigence and you were able to obtain my complete entitlement under the policy. Bill, the adjusting process was a real eye-opener. One of the things that turned out to be important to me was the care and your helping hand. The moments right after the fire are most traumatic. You see your life has gone up in smoke, unless you have gone through it there is nothing that can prepare you for that moment. You did more than just collect the money due me (that the Company didn't really want to pay), you helped me get through what was probably the roughest emotional moment in my life.

We sincerely believe that we would not have received anywhere near the satisfaction for all of the time and money we had put into remodeling the house had it not been for your assistance. Further, your guidance on developing our contents' list was invaluable, and your ability to prepare materials to the adjuster's requirements certainly helped expedite the process.