The Greenspan Co. Testimonials
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You were there for me when I needed you...emotionally and professionally. You took the time to explain those things that needed explaining and you had the expertise to get the job done...quickly, efficiently and graciously. Your expertise resulted in a 100% increase in my settlement. The peace of mind you gave me as I observed your professionalism and competence in preparing the necessary information needed to resolve my claim had a calming effect and allowed me to go about my business without concern.
Most importantly, first the National Hotel recovered more insurance monies with your guidance and support than had we decided to resolve the claim ourselves.
I can now state without any reservation or qualification that any insured should and must avail himself of the services of a public adjusting firm, such as Greenspan Adjusters International, or he has no chance and no hope of actually getting the insurance that was paid and contracted for. I have come to this conclusion reluctantly because I had always assumed that insurance was a clear-cut, straightforward proposition; but we now know from this on-going experience that it is not, and skilled help is required in any effort to simply enforce the contractual rights we paid for with our premium dollars. We have been particularly pleased with the fact that you and your associates were always willing and able to work very closely with us even when that required doing some quite extraordinary things such as the tremendous time and effort involved with the physical inventory of the damaged rugs…I am convinced that whatever success we have achieved to date is largely and manifestly because of your own skill and experience in handling claims, to be sure, but particularly the result of your mastery of the art of realistic dealing with the insurance company and its lawyers. The most important thing that an insured must know about the process of handling his own claim is that even in the very beginning the relationship between himself and his insurance company is adversarial. It did not seem so to us at first, but I now know that it was, and that fact ought to lead anyone in those circumstances to the conclusion that they must have professional assistance.
Our insurance agent immediately informed us that we were adequately insured and that we had 'nothing to worry about.' Since we have been managing commercial real estate for the past thirteen years, we knew that we did have something to worry about. At once we were confronted with the multiple dilemmas of assisting our tenants in their attempts to salvage and relocate their businesses, deal with our sudden and catastrophic loss of cash flow, as well as, for the first time, understand that it was our burden to prove our damages to the insurance company to their satisfaction before we would receive payment…We are sure that without your professional assistance, we would never have realized the equitable settlement that you achieved. We are quite certain we would not have had our shopping center properly rebuilt and received the reimbursements we were entitled to without the aggressive work you and your staff provided. Needless to say, our loss was tragic, but it would have been much worse if we had spent our time without your expertise trying to pursue this unbelievable complicated and technical task.
As soon as The Greenspan Co./Adjusters International assembled their team, and began their investigations, it was evident that we shared the same priorities, interests, securities, and vision…a successful claim! We don’t have enough words to express, the dedication, determination, techniques, and the experience they set forth for us. We avoided litigation, additional stress, and left everything in the hands of competent and skilled professionals. Within 2 weeks we began to see remarkable results in the advancement of our claim, shortly after tremendous hard work, investigations, research, reports, and meeting we obtained confirmation of settlement partial settlement. The value that The Greenspan Co./Adjusters International has, can’t be labeled with a dollar sign, they’re value is far beyond that!!
Unfortunately, we all have some basic faith that since we have always paid our premiums on time and in good faith, that when we called upon our policy it would, in fact, act with the same integrity. Please be advised, this is not always the case. If my husband and I had not retained The Greenspan Co./Adjusters International to adjudicate and settle our claim, we would have lost tens of thousands of dollars... The Greenspan Co/Adjusters International has an incredible staff that brings a level of expertise and honesty that is often hard to find. They are extremely knowledgeable on all facets of claim management and analyzing policies for maximum reimbursements.
Working with you and your staff made me realize that I would not have been as successful dealing with the insurance company alone. The process of settling an insurance claim was far more complex than I ever imagined. You are your staff provided the expertise needed to settle my claim equitably.
As a physician I've long appreciated the special rewards inherent in service that is perceived as extraordinary by one's clients…Your firm's professionalism, expertise and dedication to detail have produced results that frankly exceeded expectations. Of equal importance, your comprehensive management of the settlement process has allowed me and my fiancée to focus our energies on those things dear to us, our relationship, our careers and the rebuilding. The grief (financial and emotional) that your firm has spared us is difficult to calculate.