The Greenspan Co. Testimonials
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After your detailed assessment of our loss you uncovered the inadequacies in the insurance company’s evaluations. To our surprise there were numerous areas the insurance company missed and purposely ignored. More importantly you determined the true damages and took the driver’s seat in reaching our ultimate settlement goals. Your expertise in understanding the claims process and damages were integral in our obtaining the settlement we did. You were able to reach 100% of our expectations and we thank you and the entire team at The Greenspan Co. / Adjusters International. You asked what I would consider to be success in this case. I told you what I thought a grand slam home run would be. You delivered exactly that.
We are certain that without your knowledge and perseverance, our Claim would not have been processed nearly as quickly and satisfactorily.
Your team was fabulous when it came to the details relating to the rebuilding the structure and accounting for a settlement from our insurance company. Your team is not only professional but also held our hand throughout the process. Each member of your team was meticulous when it came to the details. You were even able to get us reimbursed for the cost of the items required to meet the standard building codes. Not only were you on top of things, but you were able to negotiate us a settlement almost double what the insurance company had originally offered us.
It has been a pleasure working with you, a CPA, master strategist and businessman. It is rare to encounter all of these traits in one person, but they were critical to preparing the successful $10+ million settlement we received on our property and business interruption claim. With this settlement behind us, we are confident that the company is headed in the right direction.
It was clear that we had two tasks ahead of us, both of which seemed enormous from our perspective. One was the reconstruction of our facility and the research programs it supported, and the other was the insurance claims that we would have to handle. Fortunately for us, we received a referral to your firm and agreed to retain you. As I look back at all the things the insurance companies tried to do during the adjustment process to avoid paying the claims, I can only imagine how the claims would have been handled had we not had you as our advocate, our ally, and our spokesperson. Your belief in our claim, your unwavering support of our institution, your skills, your tenacity, and your determination clearly inured to our benefit and ultimately fostered a settlement that was beyond our expectations.
Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.
I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.
You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.
The experience and efforts of Arnie Abramson were invaluable for a speedy recovery.
From the time you became involved as our adjuster, our claim was prepared and presented in an expeditious manner concluding with a most favorable settlement from our Insurer. In addition to your entire staff responding in a warm and friendly manner, they were at all times efficient and responsive to our every need.