The Greenspan Co. Testimonials

Little did we appreciate the effort it would take to satisfy the demands of State Farm; little did we truly understand what our insurance policy actually entitled us to. Looking back we are very thankful that we made the decision to enlist your company to represent us. Your team “took charge” and delivered. Of particular merit is the financial recovery we realized. I had a settlement target ($$) in mind – we far exceeded it. In fact, I calculate that for every dollar in fees we paid to Greenspan, we were returned approximately $4.50. Very impressive! Even more importantly, your teams’ efforts allowed my wife, Cheryl, and I to “have a life” during this ordeal. We are extremely grateful to each and every Greenspan person who contributed to our recovery effort. Looking back now, the only mistake we made was not having signed up with The Greenspan Co./Adjusters International IMMEDIATELY after the fire.

How do you thank the team that has literally changed your life – where do you find the words and how is thank you ever enough? My experience so far exceeded my expectations; I am moved just writing this letter. Every day is less of a challenge for me as I still work through the devastating fire that ultimately resulted in a total loss. My new home is an amazing showcase for this transformation and every day when I walk through it, I am reminded of how we got here and how each of us played a role. Simply put, you guys did a fantastic job!

Since this storm we have learned how important it is as property managers to have a plan in place for our owners when a catastrophe like this hits. Having the Greenspan Co. / Adjusters International on call at all times to immediately respond helps us to stand above the competition in ensuring our clients their properties are in safe hands.

It was only through your efforts and knowledge that Chrysler First received a settlement far in excess of what we had anticipated. It turned out that what appeared to be a simple fire damage claim for a Phoenix, Arizona property was, in fact, more complex. Issues involving asbestos removal, replacement cost versus actual value, developer's profit and overhead, depreciation issues, etc., became a matter of dispute. Due to your role in dealing with our insurance company, especially in the area of applicable state and federal statutes, Chrysler First received a very satisfactory settlement…As a real estate asset manager who deals with a magnitude of 'professionals' in various aspects of the industry, I can say it was refreshing to meet a true professional. Your timely response to phone calls and your patience in educating Chrysler First to its different options - while looking out for our interest - was recognized and appreciated.

Due to the size of this fire, we elected, for the first time, to hire a public adjuster to manage our claim…From the beginning, they took complete control of the adjustment process. They quickly digested our complete commercial policy and uncovered areas of coverage we would not otherwise have identified. They managed our claim in a very professional and concise manner. Their requests for information were well thought-out and precise. Their established relationships with the insurance adjusters proved very helpful in facilitating the fair and swift adjustment of our claim. Paul and Sandy did an excellent job in managing our adjustment process. Due to their expertise and hard work, our company received a significantly higher settlement than we would have been able to recover on our own.

As a property manager it has always been difficult dealing with these issues. Now that we have you to assist us with our claims we know there is no challenge we cannot face without confidence. You have become a feather in our cap that is invaluable as a property manager.

We have used your services several times now and made it part of our disaster recovery program for all of our properties. We have always gotten tremendous results with you. We look forward to a long and prosperous relationship…As always you do a great job and make us look great to our property owners. (2008)

It’s how I handle such bad luck that counts…Your complete and professional accounting of damages puts our property owners at ease that their single biggest investment is in the best hands possible. (2011)

…your experience and expertise was immensely helpful in preparing my claim. The Greenspan Co. / Adjusters International team of professionals guided me through the Building, Business Personal Property and Loss of Business Income portions of my claim. I had no idea what a battle it would be to collect my benefits owed to me under my insurance policy…Without you on my side, I doubt I would have collected even half of my proceeds.