The Greenspan Co. Testimonials

I'm sure if I had handled the claim myself, it would still be in someone's basket, in some office, up on the 25th floor someplace.

Your kindness and consideration of all matters…is very much appreciated. I have told my business office to call you in the future should any of their clients need your help.

The State Bar had a fire loss on October 5, 1986 in Los Angeles... The Greenspan Co./Adjusters International was highly recommended and we engaged them to be our representative. The fire loss was originally estimated at $500-600,000. It has been settled at over $1 million. It is only due to The Greenspan Co./Adjusters International's diligence, attention to detail and motivation to represent the client's best interest that the amount collected reached this mark.

You helped bring structure and sensibility to what would otherwise have been a chaotic situation. I appreciate the professionalism with which you approached representing City Freeholds, and I am amazed at the amount of detailed work you went through to construct a credible claim. City Freeholds is surely grateful. Personally, I appreciate the leadership role that you played in negotiating so many important aspects of the claim.

Without your help and that from your competent and professional staff that supported your efforts, I am confident that the outcome would have been devastating to us. We received the settlement that I feel we deserved only through your efforts. As you know, after many years of building a business, to see it totally destroyed in a matter of hours is devastating. More than a sense of security is lost, it is like losing a family member and to re-assemble all the pieces and to be able to put our lives back on track, to you all at The Greenspan Co./Adjusters International, let me say again, THANK YOU.

It would seem that the Insurance Company threw every possible obstacle in our path, but you were able to overcome all the problems and their intransigence and you were able to obtain my complete entitlement under the policy. Bill, the adjusting process was a real eye-opener. One of the things that turned out to be important to me was the care and your helping hand. The moments right after the fire are most traumatic. You see your life has gone up in smoke, unless you have gone through it there is nothing that can prepare you for that moment. You did more than just collect the money due me (that the Company didn't really want to pay), you helped me get through what was probably the roughest emotional moment in my life.

Following the fire, our insurance agent... advised us that in his long experience, the most productive and efficient way to present a complex casualty claim to the insurance carrier is via a well established adjustment firm like The Greenspan Co./Adjusters International. I would like to tell you now that we are quite pleased with the performance and results obtained by your management of this claim. First of all, the necessary gathering of well-qualified construction and engineering specialists was something we couldn't have done on our own. Secondly, I feel the legitimacy and respectability that you and your outside experts brought to the insurance carrier was important in obtaining a quick and financially rewarding settlement for us.

During the process, The Greenspan Co./Adjusters International also was retained by several of the tenants in connection with handling their individual policy losses. Although there is a theoretical conflict of interest situation, we felt that The Greenspan Co./ Adjusters International handled the matter in an even handed manner and was able to negotiate with the respective insurance companies, to resolve the matter to everyone's satisfaction. In fact, it was our experience that it was of assistance to have the same company representing all interests involved, as there was the ability to coordinate the efforts of the parties in a more efficient manner. We have now settled all of the matters arising from said fire loss and we can truthfully state that we are most pleased with the results obtained, not only for Hollywood/Edgemont Company as lessor, but for the tenants who were left with positive feelings as between the Landlord and the tenant which we feel will benefit the center in the long term.