The Greenspan Co. Testimonials

...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.

I have been a business owner for many years and had never suffered a major fire before until a fire destroyed our Healdsburg production facility...As you know, our claim was not easy as it involved complex issues relating to co-insurance. We also had to convince the carrier as to the merits of our proposed temporary production facility. You navigated us through these matters with aplomb. Your know-how and experience of the other complex aspects of the claims process including business personalpProperty, temporary expenses and business income allowed us to receive the most money available under our policy. Your wisdom helped our company move past this terrible fire loss.

Immediately after the fire was contained, I called our insurance agent…but he was too busy to come to inspect the damage that day…Enter Mr. Ken Crown. We have found Mr. Ken Crown to be a very sincere and honest person. I realize now that his stamina and diligence in accomplishment were beyond expectation. Ken is very knowledgeable about his profession and he was most helpful.

I was cautious on hiring a public adjuster because I thought I had paid my insurance company premiums and that they would in turn promptly and fairly pay my claim. I was mistaken! I probably should have hired The Greenspan Co./Adjusters International earlier on. My building is a historic Victorian building in the NOPA corridor of San Francisco. It has unique details in terms of trims, framing, structural components, plaster work, and other elaborate finishes. The construction consultant and team you assembled to counteract and open the insurance adjuster’s eyes were very detailed. With your expertise and background in claims and insurance law we were able to secure an extremely positive settlement of our claim. By delaying my decision I think the claim was trickier to resolve and resulted in harder fight. Nonetheless, we prevailed and we are very grateful for all your efforts.

Even though we lost all our receipts for furniture and other household items in our house fire you still successfully fought and won a fair settlement for our family. And what's more you were able to do this in quickest possible time. We also want to thank you for returning all our phone calls be it day, night, weekends which helped relieve our enormous tension.

The Greenspan Co./Adjusters International experts worked with us closely throughout the entire claim process, guiding us, supporting us and most of all, handling our claim with a very difficult adjuster with an expertise well worth the fee charged.

I thought my insurance company would take care of me, to treat me great and pay me enough to rebuild my home and replace my things, like advertising says. However, after briefly dealing with Nationwide Insurance, I realized that was not going to happen…Nationwide tried paying me $144,810 for the damages to my home. Eric diligently and methodically got Nationwide to settle my claim for $225,486. Nationwide then tried to settle my personal property claim for $131,552…Eric and Jenny put together got me $252,939. The Greenspan Co. / Adjusters International delivered on its promise.

Our insurance company adjuster initially indicated that he would advocate our interests and that retaining a public adjuster was not necessary. We learned very quickly that this was a tactic to reduce the payout on our claim… The insurance company initially estimated the claim at approximately $100,000. Our ultimate recovery was almost 3 times what the carrier had offered. The charge for your services was well worth the investment.