The Greenspan Co. Testimonials

Thank you for the expertise exhibited by you and your staff for the handling and settlement of our Studio City store fire loss and business interruption claims. The Greenspan Co./Adjusters International saved Strouds many hours by doing the research and calculations required. Your follow-up and negotiation proficiency proved to be valuable for settling our claims with the insurance company.

You are both to be congratulated for demonstrating your expertise in an area that is foreign to us. The completion of the insurance claim with Factory Mutual was highly satisfactory to our company. That is a credit to your hard effort and keen knowledge in this very specialized field.

We would like to take this opportunity to tell you that our experience with all of the people that we met with from your company has been of great satisfaction.

You helped bring structure and sensibility to what would otherwise have been a chaotic situation. I appreciate the professionalism with which you approached representing City Freeholds, and I am amazed at the amount of detailed work you went through to construct a credible claim. City Freeholds is surely grateful. Personally, I appreciate the leadership role that you played in negotiating so many important aspects of the claim.

Prior to your involvement, State Farm Insurance Company had only valued our loss at $134,000.00. Through your efforts, we were able to secure a settlement in excess of $1,000,000.00 in a relatively short period of time. You kept us up to date on the progress of the claim and always returned our phone calls in a prompt manner. Your background and experience were extremely helpful in assisting us in dealing with the contractors and engineers.

On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.

I take pride in that no one knows the surplus business better than I do and, clearly, no one knows the insurance claims business better than you do. The way you guided the insurance company adjuster was masterful. You assisted him to understand our position in a calm and reasoned way. But, all the while I knew that if you had to "the gloves off" you could spar with the best of them.

Their integrity is beyond reproach. Without them, we could never have been able to settle the claim, either in our company or the one I was previously with…It was with their complete help and guidance that the claim was settled as amicably and efficiently as possible.