The Greenspan Co. Testimonials

The professional manner your firm demonstrated in the skillful preparation and negotiation of our client's claim far exceeded both our and their expectations. The real and personal property documentation was a work of art. Furthermore, The Greenspan Co./Adjusters International's accountant devoted a tremendous amount of time in the research, understanding, and overview of our client's business operations so as to be in a strong and well informed position to best present the business interruption claim. In working with you, Randy, it was obvious that your personal direction and application of the insurance policy provisions, along with your accountant's talent, was a combination that effected a settlement that not only far exceeded our expectations, but was six times the amount the insurance company had reserved for our client's loss.

Your expertise allowed me to continue to run my business and take care of my other rental properties while you took care of the fire and all the problems with the insurance company. Because of you I was able to get everything paid and my new store rebuilt with a minimum of upset. I have no doubt that with your help, we got more money. Your fee was definitely worth it. And I got to do what I do best…make tortillas and you did what you do best - make your customers money.

You were there from day one and that was reassuring. You were very thorough with your investigation and working up our loss. Without your services we never would have been able to make the settlement as quickly and smoothly as it went. It was a relief for us to know that you were handling it and we never had to really become bogged down with the settlement. Thanks to you we were able to put our energy into reconstruction and running our business.

We were part of a PEPIC (Public Entity Private Insurance Pool), and our broker and the PEPIC representative suggested that the maximum due us should have been the $500,000 that was in our policy’s schedule of values…When Gregg Clifford first met with us, he told us that our broker and our JPA representative were wrong and underscored the importance of presenting a claim that represented what we actually had before the fire…You were able to get the insurance company to acquiesce to your position regarding building values and you helped to navigate the many policy conditions that the insurance company attempted to interpret in their favor. You negotiated a settlement in our behalf of over twenty times their original proposal!...It is clear that we would not have done as well had we not retained your firm.

I most certainly wish I had spoken to your company from the onset. Naively I believed that I could handle my case by myself. By the time I had spoken to The Greenspan Co./Adjusters International the carrier had already requested information that they should not have. In giving them that information, it later came back to haunt me and made it a more difficult case for you to solve I am sure... The Greenspan Co./Adjusters International came in and lifted an incredible burden off of my shoulders. This allowed me to focus once again on my practice, my patients, my family, and allowed me to help reduce my losses. In addition, there is no question in my mind that without you I would never have been able to obtain an equitable settlement with the insurance company. The insurance adjusters were very difficult which is something that also surprised me and that I would never have anticipated. I initially was apprehensive about speaking with The Greenspan Co./Adjusters International. When I saw that the owner of the building chose to utilize your services, I took great note.

There were so many issues that were over-whelming: co-insurance penalties, business interruption schedules, lost inventory, proper amount of the building damage. We did not know where to even begin with the insurance company.

The help of your team was tremendous. You arranged for estimators to measure the damage. Heather Connell of your inventory team had a tremendous knowledge on how to count and price all the items that were destroyed. Your CPA, Chris Glenister, did an excellent job of advocating the best possible scenario to the insurance company's accountant. And, the recovery on building damage was such that we were able to get your fees paid and end up with a better structure.

The settlement was beyond our expectations and almost double what we thought it would be…We are glad we hired your services. You handled the adjusters very well and forced Lexington Insurance to step up to the plate…We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.

We again thank God, that The Greenspan Co./Adjusters International was there for us, and please, don't try to work it out on your own. You need professional help.